I am trying to connect my Capital One 360 accounts to QB for Mac. I’ve tried both my Cap One 360 user name and password AND the username and access code.

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it DOES work now!! i talked to a capitalone rep who told me what to do. Sorry but i don’t remember the complete instructions but it involves logging in not at the usual Capital One 360 site, but at a new Spark Business site – sparkbusiness.capitalone.com. Login with your bank acct credentials. Then click the icon of the head to go to your profile. Then click Access Code. this is what you’ll use in quickbooks.

https://www.capitalone.com/media/doc/personal-banking/quickbooks-for-mac.pdf

Resolution for Issue ‘I am trying to connect my Capital One 360 accounts to QB for Mac. I’ve tried both my Cap One 360 user name and password AND the username and access code.’ available: Yes (Solved).
Source: Intuit Community forum.

I am trying to connect my Capital One 360 accounts to QB for Mac. I’ve tried both my Cap One 360 user name and password AND the username and access code.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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