Let’s start our article about the Point of Sale is unable to open or connect to QuickBooks Desktop. QuickBooks Desktop Point of Sale records the daily sales and transactions like purchases, sales, tracking, and managing the inventory and customers.
QuickBooks Point of Sale needs to sync and transfer data into QuickBooks and this process is called financial exchange between the two programs. This issue POS is unable to open or could not connect to QuickBooks Desktop can happen anytime or preferably as a part of a closure activity that enables complete and easy entry during the end of the day.
Understand the Point of Sale Unable to Open or Connect to the QuickBooks Desktop
The following errors occur when QuickBooks Desktop Point of Sale tries to connect to QuickBooks Desktop during an end-of-day report or financial exchange.
- Error code 140014 – QuickBooks POS cannot access QuickBooks company file.
- Error code 140015 – QuickBooks POS could not establish a connection with QuickBooks.
- Error code 140025 – QuickBooks POS could not open the company file.
Why is QuickBooks Point of Sale is Unable to Open
This issue can occur due to various reasons such as incorrect QuickBooks Desktop settings, outdated or corrupted Point of Sale software, or incorrect network configuration.
Guide to Fixing the Point of Sale Unable to Open or Connect to the QuickBooks Desktop
If you are unable to resolve the POS unable to open or connect to the QuickBooks Desktop then we can help you get this issue resolved quickly.
Solution 1: Ensure the Correct Preferences are Set in QuickBooks
Open QuickBooks Desktop and open the right company file.
- From QB Desktop choose File > Select Open Company and select the right company file from the Look in field.
Verify if sales tax is enabled
- Go to Edit menu > Select Preferences > Select Sales Tax and click Yes to turn on sales tax.
Enabled the Inventory
- From the Edit menu > Select Preferences > Select Items & Inventory.
- Click Company Preferences > Check the Inventory and purchase orders are active box > Click OK.
Solution 2: Ensure that the QB Desktop POS Application is allowed to Run in QuickBooks Desktop
- Log in as an administrator.
- Go to Edit menu > Select Preferences > Select Integrated Applications.
- Click on Company Preferences and uncheck Don’t allow any applications to access this company file.
- From QuickBooks POS Click File > Preference > Company > Financial > Setup.
- QuickBooks connection Now and select the right file.
Solution 3: Turn off the UAC Preference
- Click on the Start menu and in the Search box type User Accounts > Press Enter.
- Select Change User Account Control settings.
- Click to clear the Use User Account Control preference and Click OK.
- Now restart if prompted and reconnect POS and QuickBooks Desktop.
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