Quickbooks cannot communicate with the company file. Help how to fix it?

Quickbooks cannot communicate with the company file

Though Quickbooks is meant to ease your accounting issues, it sometimes can be hard to deal with. Errors like Quickbooks H202 or Quickbooks 3371 are simply beyond the understanding of a common man and this is why we at Qbpro remain available all day long to sort our your issue.

Are you a Quickbooks user?

If you are using Quickbooks then you may have encountered “Quickbooks cannot communicate with the company file error”. Though the error in itself is not complicated, beginners may find it hard to fix it. If you have just started out with QB then you must first understand why you see this error in the first place.

The reason why Quickbooks cannot communicate with the company file.

  • You have lost your server connection or there is some problem in the server settings.
  • The firewall in your system is causing the issue.
  • Your QB server manager is causing an issue and is not running.


Solution 1: Configure QB for firewall settings:

The very first thing you would need to do is to configure your firewall settings. To do that, locate for any security updates that may be pending. You can check out for any updates by following the below-given steps:

  • On your desktop, click on the startup menu and search for the firewall.
  • Now you will see different options appearing on your window screen. From there select the windows firewall options.
  • From the window that appears now, you will need to select the advanced settings tab.
  • Right click on the tab with the name Inbound Rules and choose on the New Rules tab.
  • Choose from the port options and then select next.
  • Select on the “Allow on the connections” tab and again click on the next tab.
  • Now you will be asked to name the rule so that it can easily identify.
  • You would need to do the same for the outbound rules as well.
  • Once all done, check for the error, if it still exists. If you still face the issue, then go to the next step.

Solution 2: Check if you are allowed to access the company file.

In order to check if you have correctly set permissions, just go through the following steps:

  1. On your desktop, you would need to locate the folder within which you have saved your QuickBooks company file.
  2. Right click on it to choose the properties tab.
  3. On the window that appears, locate the securities option (top navigation panel) and hit on the advanced options.
  4. In the expanded view of the current window, click on the UserXX file. Here ensure that you have allowed permissions for the following folders:
    • Executable file within Traverse folder,
    • Readable data within list folder,
    • Attributes tab,
    • Expanded attributes,
    • Write data within create files tab and
    • Readers permission. Once you have done that, now try checking for the error that you were earlier facing. Most likely now it will be resolved.

Hope you are able to sort out your query “Quickbooks cannot communicate with the company file”, but if you are still facing issues then get in touch with our proadvisors. For instant help, give us call and let our Quickbooks professionals fix your issue on the go.

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