Intuit Merchant Services also known as QuickBooks Payments is a separate service. It does have its own direct processor; the company uses First Data as a direct processor, one of the oldest and largest credit card processor.
The problem because the Merchant Service, through which QuickBooks Payments are facilitated, is quite as diverse and as layered as QuickBooks itself.
At the time of processing payments, the Merchant Service is not able to load properly in QuickBooks and it prompts an unrecoverable error and crashes.
QuickBooks Payments Unrecoverable Errors
This error generally pops up while selecting “Make Merchant Service Deposit” in the Banking Menu in QB to process Payments.
The payments are left unprocessed and this can be seen as payments waiting to be posted in the merchant account.
Note: Before attempting the resolution please check that you should be using the latest Internet Explorer version 11 as QB has stopped supporting the older version. This won’t be specifically prompted during installation of the QB desktop but it’s mentioned on the Intuit site.
- Delete all browsing history and cache once you ensure that version 11 of the Explorer is installed.
- Also, Select Internet Options and go to the Advanced Tab in Internet Explorer > Click Restore advanced settings
Solution 1: There may be a problem with QuickBooks and QB file may be corrupted which may lead to corrupt encrypted information in the files. So you can also try the Rebuild Data function from the Edit/Utility menu.
However, if credit card or SSN details are stored in the QB files, then make sure that the QB file is in good shape else Do Not Attempt this solution.
Solution 2: Repairing the QuickBooks program and rectifying the damaged component of the software is a potent solution.
From QuickBooks Programs and Features > Select Quick Books Program > Click Uninstall & Change > Choose Repair.
These steps will reset many program features and settings. Just ignore any error message till the repair is complete.
Solution 3: Perform Clean Installation of QuickBooks
The most common fix is to Repair the program but if the repair doesn’t work, then you can attempt to reinstall the QuickBooks components and the related installation files and save this to a new folder at the default location itself.
- From Control Panel > Select Programs and Features > Select Uninstall a Program > Select QB to Uninstall
- Manually rename All QB desktop folders (including the hidden files)
- Reinstall QuickBooks
You can contact AskForAccounting for instant help regarding the Unrecoverable error that happens while opening payment and for any other technical issue related to QuickBooks. We also help in migrating the QB program to the online platform and help you with complete add-on supports of software that are compatible with QuickBooks.
You can Contact AskForAccounting on our number 1-800-865-4183, we are available 24*7 for a solution to all issues related to QuickBooks. We have other mediums like 24*7 chat QuickBooks Support and support through email where you can write in details about the issue and one of our experts will get back with the right solution.