Sage 50 Customer List Save Error: 3 steps is all you need to fix it.


It is of utmost importance that you keep all your data secure, transferable and accessible. Oftentimes it happens that you find yourself unable to save data. This is where “Sage 50 customer list save error” occur and becomes more troublesome. This is the kind of an issue which doesn’t let you save your data.

Thus here we will discuss on how you can follow the instructions to get yourself sorted with ease.

Factors Responsible for Sage 50 Customer List save Error:

You face an error while saving the customer list for many a reason. We will explore all of them below and target the point of our problem. Then, we will proceed with the resolution. Thus will all that said, lets check out the factors that are responsible for the customer list error.

Sage 50 Customer List save Error
  • Your Sage 50 could be running in Compatibility Mode.
  • Some files could be corrupted.
  • The conversion was interrupted.
  • The program files are not installed within C:Program Files (x86) on a 64-bit operating system
  • Your Sage Pervasive database engine has been damaged.
  • You have entered more characters than what is permissible in the field.
  • Some of the workstations are not on the same version or service release.

Resolving the Customer List Save Error:

Ensure that all of your Workstations are on the same version. If a workstation is having an issue, reboot it. And if you have recently converted into a new company, then you need to restore the backup that you made before converting. Now, follow the steps given below:

Total Time: 15 minutes

Step 1: When Sage is running in the Compatibility mode:

🔹 Exit your Sage 50.
🔹 Go to the Desktop and right-click the icon of Sage 50.
🔹 Choose Properties.
🔹 Go to Compatibility tab.
🔹 Click on Run This Program In Compatibility Mode
🔹 Now, click Apply>Ok>Ok.
🔹 Open your Company in Sage 50.
🔹 Try to perform the List Saving task.
🔹 If the problem is not resolved, continue to the next step.

When files are damaged:

🔹 Open your Company on your Sage 50. Click on
🔹 Go to Company Information.
🔹 Copy Company’s Directory at the bottom.
🔹 Exit Sage 50.
🔹 Launch the Windows Run Prompt by pressing Windows + R
🔹 Now, paste the Directory we copied at the third step. Click
🔹 Delete any file that consists of .DDF and COSESS.DAT.
🔹 Open your Company on Sage 50.
🔹 Try to perform the List saving task.
🔹 If the problem is not resolved, continue to the next step.

Create a new directory that has core Company Data Files.

🔹 Open your Company on your Sage 50. Click on
🔹 Go to Company Information.
🔹 Go to the data path and create a new folder.
🔹 Now, perform the List Saving task to ensure that you can both save and edit the customer list without any problem.

Reach us:

Following these simple steps provided above should ensure a quick and smooth recovery from Sage 50 Customer List save Error. Call our Sage 50 Helpdesk Support Team and get things sorted all with ease. We have brilliant experts at our help desk to help you out with any Sage 50 related problem on your computer systems. You can also connect with us at sage chat support and ask for any query that you might have.