Sage 50 Not Responding: 4 Ways on how you can fix your error…!

It gets downright frustrating when you find yourself unable to access Sage 5o. It results in the loss of resources and waste of time if you get to see an error like “Sage 50 not responding”. The issues like such hinders you from accessing the software if not gets resolved in a timely manner.

Some issues can be resolved easily by ourselves but let us warn you that it may still require you to be a bit technical. Sage software not responding when opening is one such issue which could be tackled easily with proper knowledge. The “Ask For Accounting” Sage support team is here to guide you through the error.

Sage 50 not responding:

This error can occur without giving much information for you to figure out the real issue. It is important to focus on the symptoms, i.e.

  • Sudden freezing of Sage 50 while working on it,
  • Unresponsive message for Sage 50 in Windows Task Manager,
  • ‘Not Responding’ message appearing on the screen while launching Sage 50, and
  • Unresponsive status of the software when trying to create a data backup from network drive, etc.

What Causes Sage 50 accounting not responding error?

There are notably four reasons for why it becomes unresponsive all of a sudden. Knowing the correct reason will make our task easier. These reasons are:

  1. If you have enabled the Compatibility mode in Windows XP, Sage 50 might stop interacting with Windows.
  2. Your computer system has run out of available RAM to launch Sage 50.
  3. At times when the program runs locally on a slow network or server, it doesn’t respond properly and stops working.
  4. It happens when you are creating a backup and trying to run the program simultaneously. Windows receives an improper response from the program and categorizes it with ‘Not Responding’ message.

How to Fix Sage 50 not Responding Error?

Sage 50 Not Responding

There are four methods through which we can resolve this issue easily. Follow on:

✅ Disabling the Compatibility mode with Windows XP:

✔ Go to your desktop and right-click the Sage 50 icon.
✔ Go to Properties from the menu.
✔ Choose the Compatibility tab from the window.
✔ Now, deselect “Run this Program in compatibility mode for”.
✔ Hit

✅ Running Sage 50 with Administrator Rights:

✔ Go to your desktop and right-click the Sage 50 icon.
✔ Go to Properties from the menu.
✔ Choose the Compatibility tab from the window.
✔ Now, deselect “Run as Admin.”
✔ Hit
✔ Confirm that ‘Not Responding’ error stops appearing on the screen. If not, go to the third method.

If the above 2 methods weren’t of any help and you are still facing Sage 50 not responding error then follow the alternative method provided or simply call us on the number given below:

✅ Rebooting the computer system. (In case the .SAI is stored on the local drive and/or other users are using it too)

✔ If you feel like it is the Network issue, save the file to the local drive by copying and pasting it there. Create a backup.
✔ If the copying process is extremely slow, confirm the file size. The problem may lie with the server or the network.
✔ Once you have made everyone log out of their systems, reboot the server.
✔ If the issue is network related, try rebooting the router.

✅ Starting the Connection Manager services again:

✔ Go to the desktop and hit the Windows button on your keyboard.
✔ Type msc in the search bar given in the start menu.
✔ msc window will appear on the screen. Go to Name column, find Sage 50 Database Connection Manager and right-click on it.
✔ Choose Restart from the dialogue box.


Reach us:

Connect for Sage 50 Support at 1800-865-4183.

These four methods ensure a complete and thorough troubleshooting of Sage 50 not responding error. However, if you face any problem in executing the steps provided above, you can always get in touch with our Sage Support professsionals.

We are equipped with an extraordinary help desk of professionals who can deal with Sage 50 related issues easily. You can call at our toll-free number to talk to one of our Sage 50 Tech Experts. We are available 24*7.