{"id":75151,"date":"2024-01-17T11:11:11","date_gmt":"2024-01-17T11:11:11","guid":{"rendered":"https:\/\/www.askforaccounting.com\/2020\/03\/31\/sage-error-1628-failed-to-complete-installation-%e2%98%8e-1800-865-4183-call-for-help\/"},"modified":"2025-11-19T12:13:50","modified_gmt":"2025-11-19T12:13:50","slug":"fix-sage-50-error-code-1628-failed-to-complete-installation","status":"publish","type":"post","link":"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/","title":{"rendered":"Sage 50 Error 1628"},"content":{"rendered":"\n<p>The error code 1628 usually comes out due to a failed Sage 50 installation or failure to complete the script-based installation. There may be times when your system does not respond to your installation process. Sage 50 error 1628 when pops up comes with other errors like <a href=\"https:\/\/askforaccounting.com\/sage\/sage-error-code-message-issues\/\">Sage error codes<\/a> 1605, 1618, and many more. A sequence of errors may also start and can cause various technical issues.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Error 1628<\/strong>: <em>Failed to complete script based install or Failed to complete installation<\/em><\/p>\n<\/blockquote>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/#Causes_Sage_50_Error_1628\" >Causes Sage 50 Error 1628<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/#How_to_Fix_Sage_50_Error_1628\" >How to Fix Sage 50 Error 1628<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/#Method_1-_Rename_the_InstallShield_folder\" >Method 1- Rename the InstallShield folder<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/#Method_2_Install_the_dotnet32_or_dotnet64_in_Your_System\" >Method 2: Install the dotnet32 or dotnet64\u00a0in Your System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/#Method_3_Repair_all_the_Windows_Registry_Entries\" >Method 3: Repair all the Windows Registry Entries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/#Method_4_Run_Microsoft_Easy_Fix_Utility\" >Method 4: Run Microsoft Easy Fix Utility<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"causes-sage-50-error-code-1628\"><span class=\"ez-toc-section\" id=\"Causes_Sage_50_Error_1628\"><\/span>Causes Sage 50 Error 1628<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We are encountered with certain reasons that could lead to 1628 and various other error codes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The corrupt download may lead to invalid or incomplete installation.<\/li>\n\n\n\n<li>Due to the software&#8217;s invalid installation process, your Windows registry may also get corrupted.<\/li>\n\n\n\n<li>Malware or viruses may corrupt your installation process.<\/li>\n\n\n\n<li>Software may also get corrupt because of missing company files due to the intervention of Antivirus or firewall settings.<\/li>\n\n\n\n<li>The error may also be caused by other active software processes going on at the time of installation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-fix-sage-50-error-code-1628\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Sage_50_Error_1628\"><\/span>How to Fix Sage 50 Error 1628<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To need to get your Sage\u00a050 error 1628 failed to complete the installation issue fixed you need to follow the command prompt option to get your issue resolved. Here are the steps we are providing you to get your issue resolved. Here you get the four methods to fix the Sage installation failed issue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1-_Rename_the_InstallShield_folder\"><\/span>Method 1- Rename the InstallShield folder<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Rename the InstallShield folder on 32-bit: Navigate to C:\\Program Files\\Common Files or 64-bit: Go to C:\\Program Files (x86)\\Common Files<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, right-click on the &#8220;<strong>Folder<\/strong>&#8221; option<\/li>\n\n\n\n<li>After that choose &#8220;<strong>Rename<\/strong>,&#8221;<\/li>\n\n\n\n<li>Lastly, update the InstallShield folder name to <strong>Installshield_old<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"method-1-install-the-dotnet32-or-dotnet64-in-your-system\"><span class=\"ez-toc-section\" id=\"Method_2_Install_the_dotnet32_or_dotnet64_in_Your_System\"><\/span>Method 2: Install the dotnet32 or dotnet64\u00a0in Your System<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insert the <strong>installation CD<\/strong> (.NET file) into the CD drive.<\/li>\n\n\n\n<li>Install the <strong>dot-net file<\/strong> &gt; dotnet32 or dotnet64 in your system from the CD.<\/li>\n\n\n\n<li>The setup file is known as \u201c<strong>install.exe<\/strong>\u201d.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"method-2-repair-all-the-windows-registry-entries\"><span class=\"ez-toc-section\" id=\"Method_3_Repair_all_the_Windows_Registry_Entries\"><\/span>Method 3: Repair all the Windows Registry Entries<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repair all Windows registry entries.<\/li>\n\n\n\n<li>Run a system scan to remove the <strong>Malware and Viruses<\/strong> from your system.<\/li>\n\n\n\n<li>Delete all Junk and Temporary files from the &#8220;<strong>temp directory<\/strong>&#8220;.<\/li>\n\n\n\n<li>Undo all changes if you have found them in your system.<\/li>\n\n\n\n<li><a href=\"https:\/\/askforaccounting.com\/sage\/completely-remove-sage-50\/\">Uninstall Sage 50 Software<\/a> and Re-install again.<\/li>\n\n\n\n<li>Run Windows system file checker (\u201c<strong>sfc\/scan now<\/strong>\u201d).<\/li>\n\n\n\n<li>Find any system updates.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"method-3-run-microsoft-easy-fix-utility\"><span class=\"ez-toc-section\" id=\"Method_4_Run_Microsoft_Easy_Fix_Utility\"><\/span>Method 4: Run Microsoft Easy Fix Utility<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Windows 7 users<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the <strong>Windows Start<\/strong> button.<\/li>\n\n\n\n<li>After that <strong>Control Panel<\/strong> and then <strong>Troubleshooting<\/strong>.<\/li>\n\n\n\n<li>Now, follow the on-screen instructions to troubleshoot the issue.<\/li>\n<\/ul>\n\n\n\n<p><strong>Windows 8 and 8.1 users<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the <strong>Windows Start<\/strong> button.<\/li>\n\n\n\n<li>After that select <strong>Settings<\/strong> and then <strong>Troubleshooting<\/strong>.<\/li>\n\n\n\n<li>Now, follow the on-screen instructions to troubleshoot the issue.<\/li>\n<\/ul>\n\n\n\n<p><strong>Windows 10 users<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the <strong>Windows Start<\/strong> button.<\/li>\n\n\n\n<li>After that select <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Then <strong>Update &amp; Security<\/strong> and then <strong>Troubleshoot<\/strong>.<\/li>\n\n\n\n<li>Select the <strong>type<\/strong> of troubleshooting you want to do.<\/li>\n<\/ul>\n\n\n\n<p>If you are sorted then glad, we were able to help, but if you are having an issue with Sage 50 error 1628 is still the same then you can ask for assistance. To get to us, you can call us on our all-time available <a href=\"https:\/\/gb-kb.sage.com\/portal\/app\/portlets\/results\/viewsolution.jsp?solutionid=210406112153427&amp;hypermediatext=null\" target=\"_blank\" rel=\"noopener\">Sage Installation<\/a> consultant toll-free. We have ensured the complete delivery of services through the <a href=\"https:\/\/askforaccounting.com\/sage\/sage-50-accounting-consultant\/\">Sage 50 consultant<\/a> technical team.<\/p>\n\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The error code 1628 usually comes out due to a failed Sage 50 installation or failure to complete the script-based installation. There may be times when your system does not respond to your installation process. Sage 50 error 1628 when pops up comes with other errors like Sage error codes 1605, 1618, and many more. &#8230; <a title=\"Sage 50 Error 1628\" class=\"read-more\" href=\"https:\/\/www.askforaccounting.com\/sage\/fix-sage-50-error-code-1628-failed-to-complete-installation\/\" aria-label=\"Read more about Sage 50 Error 1628\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":114780,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-75151","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sage-accounting"],"acf":[],"featured_image_src":"https:\/\/www.askforaccounting.com\/sage\/wp-content\/uploads\/2024\/01\/Sage-50-Error-Code-1628.png","author_info":{"display_name":"Lawrence Flanagan","author_link":"https:\/\/www.askforaccounting.com\/sage\/author\/openfolderbin\/"},"_links":{"self":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts\/75151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/comments?post=75151"}],"version-history":[{"count":1,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts\/75151\/revisions"}],"predecessor-version":[{"id":114781,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts\/75151\/revisions\/114781"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/media\/114780"}],"wp:attachment":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/media?parent=75151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/categories?post=75151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/tags?post=75151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}