<\/span><\/h2>\n\n\n\nOftentimes, when you try to access Sage on the second computer on your server, you get an error. The error message may read something like \u201cA network error occurred while communicating with the connection manager\u201c. If you receive the same error on your standalone workstation, then that also signals the problem.<\/p>\n\n\n\n
<\/span>Reasons for Sage 50 Network Error<\/span><\/h3>\n\n\n\nSeveral factors cause communication errors on your Sage 50 and server.<\/p>\n\n\n\n
\n- The Shared folder has been broken.<\/li>\n\n\n\n
- Workstations are working on different servers.<\/li>\n\n\n\n
- You are using Windows: Windows 7, XP, VISTA, Server 2008, on which\u00a0Sage 50 2018 doesn\u2019t work.<\/li>\n\n\n\n
- Connection Manager is not turned on on the server.<\/li>\n<\/ul>\n\n\n\n
<\/span>Steps to Fix the Sage 50 Network Error Occurred While Communicating with the Connection Manager<\/span><\/h3>\n\n\n\nLearn how to fix the Sage 50 Canada network error that occurred while communicating with the connection manager. Follow the given simple steps to fix it.<\/p>\n\n\n\n
<\/span>Step 1: Use the Primary system\u2019s IP Address to open the company file<\/span><\/h4>\n\n\n\n\n- Go to the Sage 50 icon on your computer screen.<\/li>\n\n\n\n
- Log in and select Open an Existing Company.<\/li>\n\n\n\n
- Go to the File Name and type: \\ The IP Address of the computer where the data is stored<\/li>\n\n\n\n
- Go to the Data File (one with the extension .SAI)<\/li>\n\n\n\n
- Try to open the Company File now.<\/li>\n<\/ul>\n\n\n\n
<\/span>Step 2: When you have two Routers<\/span><\/h4>\n\n\n\n\n- Unplug your internal router\u2019s router cable.<\/li>\n\n\n\n
- Turn off the internal router for at least one minute. (Remove the cable from the plug)<\/li>\n\n\n\n
- Start the router. (Plug the cable back)<\/li>\n\n\n\n
- Go to the data and try to access it.<\/li>\n\n\n\n
- If you can access the data, then it means:\n
\n- The IP address ranges of both the internal router and the internal service provider are conflicting.<\/li>\n\n\n\n
- The router of the internal service provider is blocking the packets by its firewall.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
<\/span>Step 3: The Data is placed in a Virtual Machine Server on top<\/span><\/h4>\n\n\n\n\n- Ensure that you have installed the Connection Manager on the same server where data is placed.<\/li>\n\n\n\n
- If you find out that your data is on the virtual machine server but not on the actual server, then you are required to install Sage Connection Manager on the same virtual server.<\/li>\n<\/ul>\n\n\n\n
<\/span>Step 4: If your company file resides on a standalone computer<\/span><\/h4>\n\n\n\n\n- Ensure that the Sage Connection Manager is in working condition.<\/li>\n\n\n\n
- Ensure that you can open a sample company.<\/li>\n\n\n\n
- Copy and paste the files to the desktop.<\/li>\n\n\n\n
- Try to open the company file from the new location.<\/li>\n<\/ul>\n\n\n\n
<\/span>Step 5: Rebooting Your Server<\/span><\/h4>\n\n\n\n\n- If the computers were turned off because of some accidental error, some of the workstations would still be able to access the company file.<\/li>\n\n\n\n
- Reboot your computer, and reboot the server.<\/li>\n\n\n\n
- Check if you can open the file from the workstation.<\/li>\n<\/ul>\n\n\n\n