{"id":93585,"date":"2023-04-17T09:20:03","date_gmt":"2023-04-17T09:20:03","guid":{"rendered":"https:\/\/www.askforaccounting.com\/?p=93585"},"modified":"2023-04-17T09:20:03","modified_gmt":"2023-04-17T09:20:03","slug":"sage-exchange-error","status":"publish","type":"post","link":"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/","title":{"rendered":"Sage Desktop Exchange Error"},"content":{"rendered":"\n<p>Sage exchange desktop errors are technical errors or glitches that occur when a user attempts to make a payment. Although it is not a common issue, a simple error in keying in the bank account number or any other details can result in technical errors.<\/p>\n\n\n\n<p>There are numerous exchanges or decline codes and resolving them requires only a little time and patience on our part. For any business, the Sage Accounting solution is an integral package. Although the user can handle all financial transactions and have unlimited access to the benefits offered by Sage software, a technical failure can cause a break in work and the transaction.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Troubleshoot_Sage_Exchange_Desktop_Error_and_Issue\" >Troubleshoot Sage Exchange Desktop Error and Issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Sage_exchange_desktop_error_while_processing_transactions\" >Sage exchange desktop error while processing transactions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Sage_exchange_desktop_error_plugin_issues\" >Sage exchange desktop error plugin issues<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Sage_Exchange_Desktop_Error_Application_Cannot_be_Started\" >Sage Exchange Desktop Error Application Cannot be Started<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Troubleshoot_the_Sage_Exchange_Desktop_Unable_to_Register_Error\" >Troubleshoot the Sage Exchange Desktop Unable to Register Error<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#What_Next_Steps_if_Getting_a_Sage_ExchangeDecline_Error_Codes\" >What Next Steps, if Getting a Sage Exchange\/Decline Error Codes<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#%E2%80%98Decline_Codes_Causes\" >&#8216;Decline Codes&#8217; Causes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Here_are_a_Few_Examples_of_Decline_Code_Errors_that_can_Block_your_Transactions\" >Here are a Few Examples of Decline Code Errors that can Block your Transactions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Sage_Exchange_Error_Codes_How_to_Resolve_Them\" >Sage Exchange Error Codes: How to Resolve Them<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#FAQs\" >FAQ&#8217;s<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#How_to_fix_Sage_Exchange_Desktop_20_Installation_and_Updates\" >How to fix Sage Exchange Desktop 2.0 Installation and Updates?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#How_to_Use_Sage_Exchange_Desktop_Silent_Installer\" >How to Use Sage Exchange Desktop Silent Installer?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#Is_Sage_Exchange_safe\" >Is Sage Exchange safe?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/#How_to_Install_Sage_Exchange\" >How to Install Sage Exchange?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Troubleshoot_Sage_Exchange_Desktop_Error_and_Issue\"><\/span>Troubleshoot Sage Exchange Desktop Error and Issue<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sage Exchange errors are also known as Exchange errors. While installing Sage Exchange Desktop sometimes you can face certain problems.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sage_exchange_desktop_error_while_processing_transactions\"><\/span>Sage exchange desktop error while processing transactions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>In the below table, you will know the issues and their solutions.<\/p>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-ee455c96-55c9-4897-b5e2-03f142977a37\" data-mobilecollapse=\"false\" data-desktopcollapse=\"false\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-cd3de315-2634-4380-8f7e-eb4137279e2b\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">Every time I try to submit a credit card payment, an error notice appears<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-0-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>Check to see if the Sage Exchange (SE) icon appears in the system tray of Windows.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If it does not appear, start the service by choosing Start &gt; Program &gt; Sage Payment Solutions &gt; Sage Exchange Desktop.<\/li>\n\n\n\n<li>To restart the service, right-click the SE icon if it appears and choose Restart program. Check out Installing Sage Exchange Desktop if the issue continues.<\/li>\n<\/ul>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-1a9e9688-53c1-4dfc-95cb-ce650a944e29\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">When logging on to a shared workstation, other users cannot process credit card transactions<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-1-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>A per-user installation of Sage Exchange Desktop is connected to your Microsoft Windows logon. Sage Exchange Desktop needs to be installed by each user who needs to process credit card transactions.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-47de5b65-ac69-4f75-937d-83a8a8854a62\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">The error message Unhandled exception error has occurred in your application<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-2-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>This error typically means that the workstation is running multiple instances of Sage Exchange Desktop. It might also mean Sage Exchange Desktop is unable to open a port to listen for incoming calls because of an external security measure like a firewall or anti-virus software.<\/p>\n\n\n\n<p>To uninstall multiple instances of Sage Exchange Desktop you can click Quit. Also, you can analyze potential firewall and antivirus issues by selecting Antivirus and firewall issues above.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sage_exchange_desktop_error_plugin_issues\"><\/span>Sage exchange desktop error plugin issues<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can review the following table for a list of plugin issues and solutions.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-e6e00d9a-b46b-41d0-9ca3-a9498ae1462f\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-3-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">When you try to choose the Sage Accounting company in Sage Exchange Desktop an error message displays.<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-3-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>In Sage Accounting you can open the company and then you can try again to connect Sage Exchange Desktop to the company.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-aff3cabc-4de4-4be7-a1cd-1ef8afb9cfae\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-4-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">The Third Party Application Access dialog box that opens in Sage Accounting<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-4-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>To prevent this dialog box from opening each time Sage Exchange Desktop accesses your company you have to select Always allow access.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-443bfe11-d9b2-44fe-b0cc-84aef58a2a31\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-5-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">At the time when I return to Sage Exchange Desktop and then try to select GL accounts the Sage 50 Invoice Payments dialog box opens.<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-5-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<ul class=\"wp-block-list\">\n<li>You have to click Continue to close the dialog box.\u00a0<\/li>\n\n\n\n<li>Then you have to close Sage 50.<\/li>\n\n\n\n<li>In Sage Exchange Desktop you have to select your GL accounts for the plugin.<\/li>\n<\/ul>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-f81ff0d8-1c44-4898-9be2-b97174e0dbb9\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-6-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">There was a problem connecting to Sage. Please verify the access control in Sage 50<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-6-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>This will display that the end users will need to permit SED to access Sage 50. On the Third Party Application Access dialog box, you can select Always allow access.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-0e8763f5-9be5-4583-89dc-ff6948eb6ea9\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-7-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">The error that displayed is there was a problem accessing your accounts.<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-7-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<ul class=\"wp-block-list\">\n<li>This error is a communication error that means either Sage Exchange Desktop or Sage Accounting is not running properly.\u00a0<\/li>\n\n\n\n<li>Then you have to close it<\/li>\n\n\n\n<li>Now restart both programs and then try again.<\/li>\n<\/ul>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-5d45ae76-c685-4d1f-acca-3e11aba5030b\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-8-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">Error \u201cThere are no companies available. For more information please check Sage 50.\u201d<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-8-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<ul class=\"wp-block-list\">\n<li>This error means that Sage Exchange Desktop is not able to find any active companies to connect to.<\/li>\n\n\n\n<li>You have to open the company in Sage 50 and then you have to try again.<\/li>\n<\/ul>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-84d0b023-1eb2-4a24-8f65-de1b9f03c3a4\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-9-ee455c96-55c9-4897-b5e2-03f142977a37\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-ee455c96-55c9-4897-b5e2-03f142977a37\" style=\"color: #000000; \">Unable to verify plugin installation. Please consult the plugin installation<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-9-ee455c96-55c9-4897-b5e2-03f142977a37\">\n\n<p>When you are trying to use the Sage 50 API\/SDK the Sage Exchange Desktop encounters an error. For the Sage Exchange Desktop plugin to work you need to install the Sage 50 API.<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sage_Exchange_Desktop_Error_Application_Cannot_be_Started\"><\/span>Sage Exchange Desktop Error Application Cannot be Started<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>These problems often denote a damaged or absent <a href=\"https:\/\/askforaccounting.com\/sage\/download-sage-50-sdk-issue\/\">Module SDK<\/a>. Direct installation links for Module SDK are available for download. Several situations will prevent Module SDK from installing, including.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The websites sageexchange.com and port 443 are blocked.<\/li>\n\n\n\n<li>The user is not an administrator of a network or computer.<\/li>\n\n\n\n<li>The version of the installed.NET framework is greater than 3.5.<\/li>\n\n\n\n<li>The SED download that came with it is an outdated version. When using the web install method, the Sage Exchange installation is signed and can only be installed from the corresponding domain. When this occurs, the installer won&#8217;t successfully verify the publisher&#8217;s signature.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Troubleshoot_the_Sage_Exchange_Desktop_Unable_to_Register_Error\"><\/span>Troubleshoot the Sage Exchange Desktop Unable to Register Error<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A firewall, proxy server, or anti-virus is preventing any traffic from the domain sageexchange.com, which is why the error message Unable to Register appears. Please check with your IT specialist to see whether your Paya domain is being banned to remedy this problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-s-mean-sage-exchange-errors\"><span class=\"ez-toc-section\" id=\"What_Next_Steps_if_Getting_a_Sage_ExchangeDecline_Error_Codes\"><\/span>What Next Steps, if Getting a Sage Exchange\/Decline Error Codes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sage Exchange Error codes are the errors that usually occur when you try to attempt to make a payment using the Sage Pay API. You can also refer to them as Bank Errors because they restrict your transaction if you encounter them.<\/p>\n\n\n\n<p><strong>Sage Exchange Errors is another name for Decline Code Errors<\/strong><\/p>\n\n\n\n<p>However, there are several sage Exchange Errors, such as Decline Code <strong>000057<\/strong>, Decline Code <strong>000005<\/strong>, Decline Code <strong>000051<\/strong>, and so on. Today, in this blog we are going to tell you a few solutions to this error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"decline-codes-causes\"><span class=\"ez-toc-section\" id=\"%E2%80%98Decline_Codes_Causes\"><\/span>&#8216;Decline Codes&#8217; Causes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your customer&#8217;s bank will usually block declined transactions. The following are the most common causes of decline errors.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The user is entering&nbsp;incorrect&nbsp;credit card information.<\/li>\n\n\n\n<li>The card may have&nbsp;expired.<\/li>\n\n\n\n<li>Your bank account may be&nbsp;insufficiently&nbsp;funded.<\/li>\n\n\n\n<li>Your transaction was&nbsp;declined&nbsp;by the bank due to its location.<\/li>\n\n\n\n<li>Your transactions may be&nbsp;blocked&nbsp;as a result of the bank&#8217;s fraud policies.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"here-are-a-few-examples-of-decline-code-errors-that-can-block-your-transactions\"><span class=\"ez-toc-section\" id=\"Here_are_a_Few_Examples_of_Decline_Code_Errors_that_can_Block_your_Transactions\"><\/span>Here are a Few Examples of Decline Code Errors that can Block your Transactions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Many people are having error codes and problems with the Sage exchange service.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><strong>000057&nbsp;<\/strong>Decline Code: Service is not permitted.<\/td><\/tr><tr><td><strong>X901000<\/strong>&nbsp;Error Code: Security Violation in Sage Exchange.<\/td><\/tr><tr><td><strong>000051<\/strong>&nbsp;Decline Code: Insufficient Funds.<\/td><\/tr><tr><td><strong>000005<\/strong>&nbsp;Decline Code: Do not Honor.<\/td><\/tr><tr><td><strong>04, 07, 41, or 43&nbsp;<\/strong>Decline Codes: Hold Call or Hold Card<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"sage-exchange-error-codes-how-to-resolve-them\"><span class=\"ez-toc-section\" id=\"Sage_Exchange_Error_Codes_How_to_Resolve_Them\"><\/span>Sage Exchange Error Codes: How to Resolve Them<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you are having issues or problems with the sage exchange service, there are a few things that you can do to try and fix them.<\/p>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" data-mobilecollapse=\"false\" data-desktopcollapse=\"false\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-daabad82-ea9d-4c02-906e-5b5e3d5872fe\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" style=\"color: #000000; \">Sage Exchange Error Code 000057 Resolution<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-0-a48d8c93-a499-4d7f-86f5-551072f0c4a1\">\n\n<p>To resolve this error, the cardholder should contact the bank directly.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-76e0d303-14ba-4e3a-b7fb-9f7f1c439212\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" style=\"color: #000000; \">Resolve Sage Exchange Error Code X901000<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-1-a48d8c93-a499-4d7f-86f5-551072f0c4a1\">\n\n<ul class=\"wp-block-list\">\n<li>This error occurs when your Mkey or MID in the <a href=\"https:\/\/askforaccounting.com\/sage\/sage-50-database-repair-utility-download\/\">Sage database<\/a> or the merchant&#8217;s database is not active.<\/li>\n\n\n\n<li>Activate it.<\/li>\n<\/ul>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-4a8f1cc2-581f-44e3-b78a-135273f12097\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" style=\"color: #000000; \">Solution 000005 Error Solution for Sage Exchange<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-2-a48d8c93-a499-4d7f-86f5-551072f0c4a1\">\n\n<p>Contact your bank for help to resolve this error.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-00df5bdc-704b-4c95-8b2f-de8b06465dd6\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-3-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" style=\"color: #000000; \">Error Code Solution 000051 Sage Exchange<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-3-a48d8c93-a499-4d7f-86f5-551072f0c4a1\">\n\n<p>You will need to transfer sufficient funds to your account to resolve this mistake.<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-20106aca-a10a-4e65-bf7e-71c3b409f137\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-4-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-a48d8c93-a499-4d7f-86f5-551072f0c4a1\" style=\"color: #000000; \">Code 04, 07, 41, or 43 for Sage Exchange Solution<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-4-a48d8c93-a499-4d7f-86f5-551072f0c4a1\">\n\n<ul class=\"wp-block-list\">\n<li>These error codes mean your card is lost, stolen, or flagged for pickup by the issuing bank.<\/li>\n\n\n\n<li>You must retain the card.<\/li>\n\n\n\n<li>Give a card back call and report to rectify this error.<\/li>\n<\/ul>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<p>If you still have any questions about the <a href=\"https:\/\/askforaccounting.com\/sage\/sage-error-code-message-issues\/\">errors in Sage<\/a> Exchange, you may contact <a href=\"https:\/\/askforaccounting.com\/sage\/sage-chat-support\/\">Sage Consultant Chat<\/a> a well-versed staff of specialists for help.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"faq-s\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQ&#8217;<sub>s<\/sub><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1631534980895\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_to_fix_Sage_Exchange_Desktop_20_Installation_and_Updates\"><\/span>How to fix Sage Exchange Desktop 2.0 Installation and Updates?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>These are the steps for Installation or Updating ix Sage Exchange Desktop 2.0 for a computer.<\/p>\n<p>\u25cf Make sure you first disconnect from the computer if you&#8217;re using IPP320 or L5300.\u00a0\u00a0<br \/>\u25cf Open Check Panel and menu Programs and Features.\u00a0\u00a0<br \/>\u25cf Right-click Sage Exchange and select the Sage Exchange Uninstall option.\u00a0<br \/>\u25cf Go to the \u201cstart menu\u201d.\u00a0<br \/>\u25cf Type &#8220;C:\\Program Files (x86)&#8221; without quotes<br \/>\u25cf Remove the folder &#8220;Sage Payment Solutions&#8221;<br \/>\u25cf Click &#8216;c:\\users\\% USERNAME \\AppData\\local&#8217; without quotes without quotes.<br \/>\u25cf Remove the folder &#8216;Sage Payment Solutions&#8217; 9. Paste without quotes &#8220;C:\\ProgramData&#8221;<br \/>\u25cf Remove the folder &#8220;Wise Payment Solutions&#8221;\u00a0<br \/>\u25cf Download the latest version of\u00a0the Sage Exchange Desktop Bootstrapper.<br \/>\u25cf Run and extract. SageExchangeBootstrapper.exe.\u00a0\u00a0<br \/>\u25cf Browse the bootstrapper.exe file from a SageExchangeDesktop.<br \/>\u25cf Click right and run as an administrator.<br \/>\u25cf Follow the steps of installation.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1631535020061\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_to_Use_Sage_Exchange_Desktop_Silent_Installer\"><\/span>How to Use Sage Exchange Desktop Silent Installer?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Steps for a basic installation of the Sage Exchange Desktop<\/p>\n<p>\u25cf Select Downloads from the top navigation bar to start<br \/>\u25cf The installation on Sage Exchange is necessary for every user to update the application on its own from the web, without any interference with the installation of any other user.<br \/>\u25cf Only navigate to the folder where the bootstrapper has been downloaded.<br \/>\u25cf Extract the folder<br \/>\u25cf Please click Run as Administrator right in the Extracted bootstrapper. Note that you will not be able to successfully install SED v2.x 5 if you do not have the required permissions.<br \/>\u25cf When the installation is complete, there is another installation window of the latest software version, To finalize the installation, click Download and Install.<br \/>\u25cf After installation, Sage Exchange will operate in the system tray.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1681721845162\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Is_Sage_Exchange_safe\"><\/span>Is Sage Exchange safe?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Merchants can process credit card transactions directly in Sage 300 thanks to Sage Exchange, a secure payment processing solution that links Sage 300 to Paya.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1681722082164\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_to_Install_Sage_Exchange\"><\/span>How to Install Sage Exchange?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u25cf Extract the contents of the <a href=\"https:\/\/www.acutedata.com\/how-to-install-sage-exchange-desktop-2-0-sed\/\" target=\"_blank\" rel=\"noopener\">Sage Exchange Desktop installer<\/a> after downloading it. \u2014 open the zip file&#8217;s contents for extraction.<br \/>\u25cf SageExchangeDesktopBootstrapper.exe needs to be run.<br \/>\u25cf To run the program, you must have Administrator rights.<br \/>\u25cf To finish the installation process you have to follow the instructions.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Sage exchange desktop errors are technical errors or glitches that occur when a user attempts to make a payment. Although it is not a common issue, a simple error in keying in the bank account number or any other details can result in technical errors. There are numerous exchanges or decline codes and resolving them &#8230; <a title=\"Sage Desktop Exchange Error\" class=\"read-more\" href=\"https:\/\/www.askforaccounting.com\/sage\/sage-exchange-error\/\" aria-label=\"Read more about Sage Desktop Exchange Error\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":111929,"comment_status":"open","ping_status":"open","sticky":false,"template":"single-with-sidebar","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-93585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sage-accounting"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"Lawrence Flanagan","author_link":"https:\/\/www.askforaccounting.com\/sage\/author\/openfolderbin\/"},"_links":{"self":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts\/93585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/comments?post=93585"}],"version-history":[{"count":0,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/posts\/93585\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/media?parent=93585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/categories?post=93585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.askforaccounting.com\/sage\/wp-json\/wp\/v2\/tags?post=93585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}