Though QuickBooks is continuously working to fix its errors, at times, while working, you may complain about Gmail not working with QuickBooks. Though it is not an uncommon error, you need to do something to fix it. There are several email integration options on the QuickBooks desktop. The options include WebMail, Outlook, and QuickBooks E-mail. As a user, you work and prefer to use Gmail, so you select WebMail.
At times, a user might see an email like ‘Sign-in attempt prevented’ from Google when trying to sign in to Gmail in QuickBooks. The email states that the ‘app doesn’t meet modern security standards. The message in the mail can be of concern because it mentions that the security of the mail is under threat. But do not panic as the message is a mere reflection of the fact that an ‘app’ had tried to sign in to the Gmail account.
Causes Gmail Not Working with QuickBooks
- Entered the wrong user ID and password.
- The system does not allow you to sync with QuickBooks to Gmail.
- Damage to the MAP132.dll file.
How to Troubleshoot Gmail Not Working with QuickBooks
Follow the above steps to fix Gmail not working with QuickBooks Desktop.
Solution I- Allow Gmail
- Open and log in to your Google Account.
- My Account page will open, and I will click on Connected apps & sites.
- Look for the section with the title ‘Apps connected to your account and there you might find Intuit QuickBooks.
- Instead of this, you would want QuickBooks Online for connecting the software with Gmail. Hence, ignore this.
- Instead, look for Allow less secure apps and click on the button to switch it ON.
- Go back to Gmail again and try to send an invoice using Gmail, and voila, you will be able to do that successfully.
- One can also make Gmail work on QuickBooks after setting it up by turning off the 2-step verification that enhances the security features of Gmail.
- Also, allowing a new device or app to access Gmail can resolve the issue.
Solution II- Reauthorize QuickBooks to Gmail Using
Google has revised its privacy statement. Any app that uses Google data must have a new authorization to ensure it complies with Google’s policy. Here is what to do.
Steps to authorize QuickBooks Desktop to use Gmail
If you have set up Gmail to employ enhanced security, you will be asked for authorization when you submit a transaction or report from QuickBooks Desktop.
- Choose Email from any open transaction or report in QuickBooks.
- You might be asked to enter your Intuit login information if you choose to send.
- In the Webmail Authorization window that appears, you have to click Continue and then select Allow.
None of the Google default permissions need to be unchecked.
Troubleshoot Gmail couldn’t sign you in from QuickBooks Desktop
In case you are already using 2-step verification for your Google accounts, and also other solutions won’t work. Follow the steps below to fix the Gmail not working issue with QuickBooks.
Method 1: Turn on the Less Secure Application Access in Google
- First of all, turn off the 2-step verification for your Google account
- Open Google Account
- Go to the Security section
- Click on the 2-step verification
- You have to sign in for this
- Click on the Turn Off to turn the verification off
- After that, a pop-up appears on your screen for confirmation
- In the pop-up, click on Turn off.
- After that, turn on the less secure app access in Google
- You must read the Google security standards to understand how this may affect your account
- In QuickBooks, go to the Edit menu
- Then click on the option Preferences
- Click on Send Forms
- Select the Web Main and then click on the Add option
- You have to fill in the Add Email Info section
- Press the OK button
- Again, click on the OK button to save all the changes that you have made.
Method 2: Change the Enhanced Security Settings in QuickBooks
In case you have already configured Gmail to use enhanced security, then you are prompted to authorize QuickBooks Desktop to use Gmail when you send the transaction or report.
To Authorize QuickBooks Desktop to Use Gmail
- In QuickBooks Desktop
- From any open report or transaction
- You have to select Email
- Then click on the Send button
- You get a pop-up that asks you to log in to your account using your credentials
- Provide credentials and click on Continue in the window of Webmail Authorization
- After that, click on the Allow button, and you are done.
If you are not able to authorize QuickBooks, then you have to reconnect your Gmail account to the QuickBooks account. Also, clear the Use Enhanced Security.
- In QuickBooks, set up the Webmail to connect with the Gmail account
- Click on the Edit menu option
- Further, select Preferences
- Now choose to Send Forms
- Click on the WebMail
- Then press the Add button to add the webmail
- You have to select the provider from a drop-down list that is Gmail, as you want to connect your Gmail account
- Tick the option Use Enhanced Security
- Then click on the OK button
- When asked, sign in to your Intuit account by providing the credentials.
Troubleshooting Guide to Fixes Not Receiving QuickBooks Online Emails
Are your consumers not receiving your estimates, statements, reports, or bills by email? Here are three possible reasons for this as well as solutions.
Solution 1: Reset your email address
You might need to change your email address if you recently imported QuickBooks Desktop data into a QuickBooks Online company:
- Log in to your account on QuickBooks Online.
- Then you have to go to Settings, and then you have to choose Account and Settings.
- By going to the Company section, you have to select Edit in Contact info.
- You have to review each email address and make the required.
- Then you have to select Save, and then you have to click Done.
Solution 2: Clear and re-enter your email address
Clear the field and then enter your email address again if the email is still not found.
- Begin by going to Settings, then select Account and Settings.
- Then you have to go to the Company section, and then you have to select Edit in the Contact info.
- Even if the desired address appears to be correct, clear the Company email entry and enter it exactly as it is.
- Pick Save, and then you have to click Done.
- You have to send yourself a test transaction.
Solution 3: Configure the server to accept QuickBooks Online mail server hostnames and IP addresses
Ask an IT professional for help with the next solution if the first two options don’t work. The outgoing mail servers allow list must be updated to include the host names and IP addresses of the QuickBooks Online mail servers. This prevents your QuickBooks emails from being mistakenly marked as spam.
Your email setup will depend on the steps to add the host names and IP addresses. The hostnames and IP addresses that your IT professional needs to add to your allowed list are listed below.
Server Hostname
- o1.sg.n.intuit.com
- o2.sg.n.intuit.com
- o3.sg.n.intuit.com
- o4.sg.n.intuit.com
- o5.sg.n.intuit.com
- mailout1b.intuit.com
- mailout2b.intuit.com
- mailout3b.intuit.com
- mailout4b.intuit.com
- mailout1a.intuit.com
- mailout2a.intuit.com
- mailout3a.intuit.com
- mailout4a.intuit.com
- mailout5a.intuit.com
- mailout11.intuit.com
- mailout12.intuit.com
- mailout13.intuit.com
- mailout14.intuit.com
- mailout21.intuit.com
- mailout22.intuit.com
- mailout23.intuit.com
- mailout24.intuit.com
- mailout101.intuit.com
- mailout102.intuit.com
- mailout103.intuit.com
- mailout104.intuit.com
- mailout201.intuit.com
- mailout202.intuit.com
- mailout203.intuit.com
- mailout204.intuit.com
- lvmailout01.intuit.com
- lvmailout02.intuit.com
- lvmailout03.intuit.com
- lvmailappout10.intuit.com
- lvmailappout11.intuit.com
- lvmailappout12.intuit.com
- lvmailappout13.intuit.com
- lvmailappout20.intuit.com
- lvmailappout21.intuit.com
- lvmailappout22.intuit.com
- lvmailappout23.intuit.com
IP Address
- 69.169.238.234
- 69.169.238.235
- 168.245.76.26
- 168.245.70.213
- 168.245.123.49
- 168.245.118.60
- 198.37.158.59
- 199.16.139.16
- 199.16.139.17
- 199.16.139.18
- 199.16.139.20
- 199.16.139.21
- 199.16.139.22
- 199.16.139.23
- 199.16.139.24
- 199.16.139.25
- 199.16.139.26
- 199.16.139.27
- 206.108.40.7
- 206.108.40.8
- 206.108.40.9
- 206.108.40.10
- 206.108.40.11
- 206.108.40.12
- 206.108.40.13
- 206.108.40.14
- 206.108.40.15
- 206.108.40.16
- 206.108.40.17
- 206.108.40.18
- 206.108.40.28
- 206.108.40.89
- 206.108.40.90
- 206.108.40.92
- 206.108.40.92
- 206.154.105.172
- 206.154.105.173
- 206.154.105.174
- 206.154.105.175
- 206.154.105.176
- 206.154.105.177
- 206.154.105.178
- 206.154.105.179
Use 255.255.255.255 if you need to specify a subnet mask.
Now that QuickBooks is available, your customers can receive your emails.
How to Set Up Gmail in QuickBooks
But one can avoid this problem of QuickBooks Gmail not working by setting up email right with QuickBooks in the first place. Just follow these steps to set up Gmail.
- From the main menu, select ‘Edit’ and then choose ‘Preferences’
- From the menu on the left side, select ‘Send Forms’ and then ‘My Preferences’ from above.
- Select and click on Webmail, and then go to the Add button and click on it.
- A dialogue box will pop up, enter the Gmail id and select Gmail besides the box ‘Email Provider’.
- QuickBooks will fill in the SMTP Server details automatically.
- Next, click on OK, and your Gmail address will be added to the E-mail IDs list.
- Next, on the Preferences window, click on OK, and you are all set to work with Gmail from QuickBooks.
- One needs to enter the Gmail password when using the mail from QuickBooks for the first time, either to send an invoice, report, or email.
Getting in touch with our technical experts helps in getting your Gmail error not working solved fast. You may face problems with your QuickBooks at any time of the day. In case none of the above methods work and you are still figuring out why your Gmail is not working with QuickBooks, do contact our QuickBooks error Consultant to resolve the issue.
Frequently Asked Questions
Q 1: How can I sign in to QuickBooks using Google’s 2-Step verification method?
Ans: Below are the steps:
- First, you have to turn on Google’s 2-Step verification
- Sign in to Google, and click on 2-step verification from the Security section.
- Then select Turn on.
- From the QuickBooks Edit menu, select Preferences.
- Now, click on Send Forms.
- Click on Webmail and then Add.
- Provide details in the Add Email Info section and click OK
- Press OK to save your changes.
Q 2: How can I send an Invoice through a Gmail account in QuickBooks?
Ans: Mentioned below steps:
- Click on the Menu icon and press the Email icon.
- From the Send Invoice dialogue box, ensure that your invoice does not have any errors.
- Verify if the email address provided by you and the receiver are correct from the From and To sections, respectively.
- In the provided email information, provide your Gmail password and click the OK button.
Q 3: Gmail Not Working due to MAPI32.DLL File shows an error?
Ans: follow the steps below:
- Mapi32.dll is one of the types of Dynamic Link Library files. It consists of information and instructions that are needed by executable files.
- A single mapi32.dll file could be shared by multiple programs like Mailwasher, etc, and can save vital memory storage of your computer.
- The errors related to a mapi32.dll file can occur when you have accidentally removed the file, uninstalled one of the programs that were using It, or it may have been deleted by malware infecting your computer.
- In addition, cutting off the power supply while an application that uses it is loading, or a corrupted hard drive, are also possible reasons for the display of errors.
Q 4: How can I set up secure webmail in QuickBooks?
Ans: To set up email in QuickBooks, go to the Edit menu > Preferences > Send Forms, then in My Preferences, select WebMail. Add your email provider, select Use Enhanced Security, and click OK. Finally, sign in to your Intuit account and grant access from the login page.
Q 5: How can I set up a regular Webmail in QuickBooks?
Ans: In QuickBooks, open the Edit menu > Preferences > Send Forms, then click Add. Select Add Email, enter your information, and press OK to save.
Q 6: Can I troubleshoot Gmail Not Working with QuickBooks by removing app passwords?
Ans: Yes, you can fix the Gmail not working error by opening your Google Account > Security > Sign in to Google > App Passwords, authenticating with your credentials, and clicking Remove next to Saved App Passwords.
