QuickBooks Error 6189 and 816 Unable to Access the Company File

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QuickBooks is acknowledged as the most popular accounting software that has been designed with many strong features. The employment of the application has helped business owners to run their business flawlessly. The software is user friendly and offers a self explanatory dashboard. “QuickBooks Error 6189 and 816” is one of such error that is commonly reported by QuickBooks users. Error code 6189 is a 6000 series error related to company file in QuickBooks program.

QuickBooks Error 6189, 816 During Company File Access

QuickBooks Error 6189 and 816 indicates error occurrence when you attempt to open the company file on Windows System. QuickBooks Error Code 6189, 816 is also commonly known as runtime error. This error code usually arises while the company file open or runs. When this error code occurs you may see the below mention error message on your desktop screen:

An error occurs when QuickBooks tried to access the company file (-6189, -816),

There are Major Reasons that are Responsible for the Occurrence of the QuickBooks Error 6189 and 816

  • When there is dissimilarity between .tlg and .qbw file.
  • If the .qbw file is being updated on another computer without the .tlg file.
  • Due to the update failure.
  • Another user access the company files in Single User Mode.
  • Data Corruption in the QuickBooks data file.
  • Damage while downloading company files.
  • Incomplete/Improper installation process.
  • Infection by virus or malware in the system files of your Windows.

How to Fix QuickBooks Error 6189 and 816

Since there are multiple reasons why you face QuickBooks error 6189 and 816 thus you would need to work with multiple solutions. If one doesn’t work then try to jump on to another one as this will help you fix your issue. You are required to follow the steps in their exact sequence.

Total Time: 35 minutes

Step 1: Reboot your System & Server

🔹 Reboot Desktop that comprise the company files that can be easily accessed.
🔹 In case you have stored your company data on the Server you have to restart your Server.
🔹 Follow the second solution in case the error is not fixed.

Step 2: Installation of QBMS (QuickBooks Database Manager on Server)

🔹 You have to install QuickBooks or QuickBooks Database Manager (QBM) on the server you are using and that is hosting your company file.
🔹 There is no need of extra license while installing the Database Manager.
🔹 Database Manager needs to be installed if QuickBooks database user is not visible.
🔹 Once the installation is properly complete.
🔹 Finally reboot your server.

Step 3: Data File Location is Network Drive

🔹 Verify that the company file is not saved on a NAS device or any drive that can be removed.
🔹 These devices do not have actually allow to run the QuickBooks Database Manager.
🔹 At times it ends with data corruption.

Step 4: Using Data File Share Service

🔹 Good in case your organizational file is not employing any file sharing service or online sync services such as: Dropbox, SugarSync, Box.net or other type.
🔹 In case online auto backup utilities for your QuickBooks program might be the cause of the issue.
🔹 The error might occur while attempting to open the organizational file following this way.
🔹 To escape from these problems shift all organizational files out of the Dropbox folder and copy it to the C:drive of your desktop.

Step 5: Use Encryption Software on your System

🔹 Intuit or QuickBooks ProAdvisor doesn’t suggest encrypting your company file.
🔹 For software disability you have to contact your encryption software vendor.

Contact Us:

The solution to QuickBooks Error 6189 and 816 highly depends on the problem that caused it. Since there are many causes that can lead to this particular error thus you would need to get expert advice. If the help is not accessible nearby then you can get in touch with us at our toll free number. You can dial us for USA and Canada at our QuickBooks error support phone number and our certified Proadvisors will be happy to help you.


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