Fix QuickBooks Error 404 – Page Not Found

Q: Q 1: Is QuickBooks Error 404 permanent?

Ans: No. It typically arises due to temporary connectivity, configuration, or cache issues. It can be fixed with correct troubleshooting.

Q: Q 2: Does Error 404 affect both QuickBooks Desktop & Online?

Ans: Yes. While more common in interactions with web services, Error 404 can surface in both versions when access to online components fails.

Q: Q 3: Will it occur during payroll or banking updates?

Ans: Yes. Users often report 404 errors, specifically when trying to download payroll updates or access banking/contractor pages.

Q: Q 4: What steps should I try first?

Ans: Start by using private/incognito mode and clearing the browser cache. These are low-risk and often effective.

Q: Q 5: If I reinstall QuickBooks, will that fix it?

Ans: Reinstalling can help if corruption is severe or repair fails. But always back up your company file before uninstalling.

Mar 27, 2023

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by

cpalogin

in QuickBooks Errors

QuickBooks Error Code 404 is a runtime error that occurs when the software fails to connect with Intuit servers. This typically happens due to corrupt installation files, network inaccessibility, or incomplete software installation, which can lead to data loss or disruption in workflow.

When this error occurs, users might see an error message stating:

“Error 404: QuickBooks has encountered a problem and needs to close.”

Let’s explore the causes, and solutions to fix the QuickBooks Update Error 404 effectively.

Table of Contents

What Is QuickBooks Error Code 404?

QuickBooks Error 404 usually appears when the program fails to fetch or sync data from the Intuit server. This can happen if the software installation is incomplete, files are corrupted, or the system encounters a network interruption. Once this occurs, QuickBooks may freeze, shut down, or respond slowly.

This issue is commonly seen in QuickBooks Desktop (Pro, Premier, Enterprise) as well as QuickBooks Online, depending on the connection stability and system configuration.

Primary Causes of QuickBooks Error Code 404

Here are the most common reasons for encountering QuickBooks Error 404:

Corrupted or incomplete QuickBooks installation.
Network or internet connectivity issues.
Damaged or missing QuickBooks-related system files.
Corrupt Windows registry due to software changes.
Virus or malware infection affecting QuickBooks files.
Accidental deletion of QuickBooks or Intuit-related files.

You may read this: Fix Error with the Use of QuickBooks Tool Hub

How to Fix QuickBooks Error Code 404

Follow these step-by-step methods to resolve QuickBooks Error Code 404 and restore normal performance:

Method 1: Scan the System for Viruses or Malware

Run a full system virus scan using Windows Defender or a trusted antivirus.
Delete any files or threats flagged as infected.
Restart the computer and check if the error persists.
If issues continue, proceed to the next solution.

Method 2: Remove System Junk and Temporary Files

Open your browser settings.
Clear cache, cookies, and browsing data.
Press Windows + R, type %temp%, and hit Enter.
Select all files in the Temp folder and delete them.
Ignore any files that can’t be deleted.
Restart QuickBooks and check if the error is resolved.

Method 3: Update or Repair QuickBooks

To Update QuickBooks:

Launch QuickBooks Desktop.
Go to the Help menu > select Update QuickBooks Desktop.
Download and install any available updates.

To Repair QuickBooks:

Press Windows + R, type appwiz.cpl, and press Enter.
From the list of installed programs, select QuickBooks.
Click Repair and follow the on-screen instructions.
Restart the system and check if the issue is fixed.

Method 4: Change Internet Settings

Open Internet Explorer.
Go to Tools > Internet Options.
Click the Security tab and go to Trusted Sites.
Add the following:
- .intuit.com
- .quickbooks.com
Click Close, then OK.
Log out of your QuickBooks company file and close the software.
Reopen QuickBooks and access the company file again.

Method 5: Verify Internet Speed and Connection

Open Internet Explorer and test browsing by visiting different websites. If pages don’t load:

Restart your wireless router.
Refresh network settings.
Restart your computer and retry.
Set Internet Explorer as the default browser.
If issues persist, contact your Internet Service Provider (ISP).

Method 6: Reconfigure System and Startup Settings

Open QuickBooks and log in to your company file.
Log out of the company file and close QuickBooks.
Update Windows OS and restart the system.
Open Internet Explorer > Tools > Internet Options > Advanced Tab.
Scroll through settings and ensure all are correctly configured.
Save changes and close all programs.
Press Windows + R, type msconfig, and click OK.
Under the General tab, select Selective startup mode.
Click OK and restart your system.

Conclusion

QuickBooks Error 404 is a disruption caused by the software’s inability to access a required web page or service. Usually, the issue lies in browser cache, network connectivity, application updates, or permissions. By methodically applying the fixes listed above, from clearing the cache and using private sessions to repairing the application, most users can resolve the error themselves. If the error persists, QuickBooks support is your next step. Preventive measures like keeping software current and setting proper access can help you avoid this error in the future.