Repair the Shipping Manager in QuickBooks Point of Sale

Repair Shipping Manager QuickBooks Point of Sale

The QBPOS program helps you to monitor your business performance and inventory tracking and use the reports generated by the software in real time. In this article learn how to repair the shipping manager in QuickBooks Point of Sale. You received an error message i.e.

The shipping manager database is newer than the shipping manager on this PC

Reasons for Shipping Manager Database Error in QuickBooks POS

If you are already using the add-on to manage your shipping business and if the shipping manager database app is not working for some reason then you will see an error like.

  • You may be accessing the shipping manager from the client’s workstation.
  • You may have corrupted the database.
  • QuickBooks may be at fault.
  • Not using the most recent Shipping Manager.

How to Repair the Shipping Manager in QuickBooks Point of Sale

If you are facing issues with your shipping manager in QuickBooks Desktop POS with different issues such as the shipping manager not working, the shipping manager being damaged, the shipping manager database error, the shipping manager not open, etc. Learn how to repair the shipping manager in QuickBooks Point of Sale.

Step 1: Log out and Close QuickBooks

  • The very first thing you would need to do is log out of the application.
  • If you are already using QuickBooks, then closing the program is recommended.

Step 2:  Change/Rename the Shipping Manager Folders

  • Now head over to the path and Change the name of the folder.
  • If the folder is named XYZ then replace it with XYZOLD.
  • This will help you identify between Old and New folders.
  • Here is a path to find the Shipping Manager folder:
    • Head over to your C drive,
    • Double-click on the Program Files,
    • Now choose the company file and click over the Intuit folder,
    • Here is where you will see the Shipping Manager folder.
    • Rename the folder by placing OLD at the end.
  • The QuickBooks Point of Sale needs to be repaired
  • Then Restart your Computer/PC/Desktop/Laptop.
  • Click Shipping Manager settings from the Point of Sale menu
  • Enter your shipping manager account information again.

Step 3: Run the Installation Wizard

Here you will need to run the repair tool, uninstall the program, and then Re-install it. This will help you repair any error you are facing within the program.

  • Creating and securing your backup of QBPOS. If you are facing any issues while creating a backup
  • Once the backup has been secured, now from the Start menu, click on the Control panel tab.
  • Uninstall the program using the Programs tab.
  • This you can do by clicking on the program named “QuickBooks” and choosing to uninstall the program.
  • When the uninstall is finished, you will receive a message.
  • Click OK and then Next.
  • Finish the task.

Step 4: Reinstall QuickBooks Desktop Point of Sale

Uninstall QuickBooks Point of Sale

  • Open the Run window (Press Windows + R)
  • Enter Control Panel then click on OK
  • Now, Select Programs and Features
  • Choose your QuickBooks Desktop Point of Sale version
  • After that select Uninstall/Change
  • Follow all on-screen instruction

Reinstall QuickBooks Point of Sale:

  • Go to the Downloads & Updates page
  • Then, select the United States (US) or Canada as your country
  • Choose product QuickBooks Point of Sale
  • Now, Select QuickBooks POS edition and version
  • Click on the Download QuickBooks Point of Sale
  • After QBPOS is downloaded, Open the QBPOS installation file
  • Select Next on the wizard to start the installation process
  • I accept the terms in the license agreement
  • Enter your license and product number
  • Select Install to begin the installation.

But if you still see the same error again while already repairing the shipping manager in QuickBooks Desktop Point of Sale it’s better to contact the QuickBooks Point of Sale support team.

Frequently Asked Questions

How does QuickBooks Shipping Manager help you?

You can process shipments and print FedEx, UPS, and USPS labels from within QB using QuickBooks Shipping Manager. You can also arrange pickups and keep track of packages in QuickBooks. The customer address details from your QuickBooks Invoice or Sales receipt forms are pre-filled on the shipping labels by the Shipping Manager. Shipping Manager is already built into your QuickBooks software and you can sign up for Shipping Manager through your QuickBooks software and start using it right away.

How do I Set up a QuickBooks Shipping Manager for FedEx in QuickBooks Desktop?

● Go to the File menu >> Shipping >> Ship FedEx Package
● Select the option “I agree to terms and conditions” after reading the End
● User License Agreement and then select Next
● After that, enter the information related to the account
● Next, configure the printer settings, and additional printer settings will be available after the setup is done
● Once done then select the Next tab
● After the account is configured completely, you have to select the Finish tab
● And you are all set to proceed with the shipment process.

What are the steps involved in turning on the Shipping Manager Service in QuickBooks Point of Sale?

However, the QB Desktop POS only works with UPS and you can turn on Shipping Manager with the help of the below steps:
● Go to the File menu >> Preferences >> Company
● Select the General from the left menu and then choose the option “I want to record shipping addresses on sales receipts
● Again from the left menu, select Sales >> Shipping and then select the “Use QuickBooks Shipping Manager” option
● Now, in the Shipping Providers list, add, or remove the service or providers
● In the end, select the Save button.

Is it possible to track the shipments via QuickBooks?

Yes, you can easily track shipped packages through QuickBooks.

● You just need to go to the File menu and then click Shipping.
● After that, click on the FedEx Shipping Options, UPS Shipping Options, or USPS Shipping Options (select as you desire).
● For QuickBooks POS users, click on the Point of Sale menu and select QuickBooks Shipping Manager.
● After done with that select Track or Cancel a Shipment.
● Now, you are required to highlight the line item and click on the Track button.