Sage 50 Problem Activating Activation Key

Sage 50 there was a Problem Activating

If you are seeing a message where you are experiencing an error like Sage 50 there was a problem activating your activation key is invalid or not accepted. If you are not well aware of the technical know-how of Sage, then it is highly recommended that you don’t put your company data at risk and ask for help instead.

Sage Accounting Solutions is one of the most used bookkeeping software developed by the Sage Group. It was previously known as the Peachtree Accounting. While working on the software, you might come across certain errors in some rare conditions. You will see the following error message getting displayed on your system.

Error: Sage 50 there was a problem activating the program, when opening the program

If you are being shown such an error, then your next step is to find what is causing such an issue. For this read along to find what is causing this error for sage…

Causes of the Error Sage 50 there was a Problem Activating

This error generally occurs in the Sage 50 U.S. Edition and there are various causes responsible for this error.

  • The file options .dat may be damaged or hidden from the view
  • Incorrect date setting for Windows
  • Damaged or corrupt data path
  • Windows firewall or anti-virus restricting the activation process
  • Improper installation of the Pervasive Database Manager.

Resolution Methods: Sage 50 There was a Problem Activating

Here are some solutions that will help you resolve your Sage 50 activation issue.

Method 1: Disable your Antivirus and Windows Firewall

  • Log in to your system as an Administrator.
  • Disable your antivirus and Windows firewall from the control panel.
  • Reboot your system.

Method 2: End Sage 50 application Running

  • End the Sage 50 application running in all systems.
  • Browse for your data path and look for the XML file.
  • Now, try to open the Sage 50 application again and then try to activate the program.

Method 3: Browse Your Data Path

  • Log in to your system as an Administrator.
  • End all the Sage 50 applications running in the system.
  • Browse your data path for the following files:
    • DAT.BAK
    • DAT
    • *.LCK(all files with the LCK extension)
    • *.PTL(all files with the PTL extension)
    • xml
  • Double-click on the Sage 50 application and check that you have the option to verify manually.
  • Select the manual activation.

Method 4: Uninstall the Pervasive Database Manager

  • Log in to your system as an Administrator.
  • Uninstall the Pervasive Database Manager and then try to re-install it.

Method 5: Select the Adjust date/time option.

  • Log in to your system as an Administrator.
  • Check for the Windows system date by right-clicking on the taskbar.
  • Select the Adjust date/time option and fill in the accurate time and date.
  • Go to apply and then press OK.

The activation key for Sage 50 is invalid or cannot be read.

Steps to Fix the Serial Number or Activation Key are Not Accepted by Sage 50

In this section read what to do if your serial number or activation key is not accepted by Sage 50cloud Accounts when you install it.

You should enter a New product registration key

Try deleting the sage.usr file then re-enters the serial number and activation key.

Then you have an incorrect or invalid serial number

Maybe your Sage.usr file is corrupted, delete the Sage.usr file then opens your Sage 50 software after that re-enter your serial number and activation key.

The information that is supplied is incorrect and the program has not been updated

You must have Modify permissions on the folder containing the sage.usr file.

Information on the program could not be updated. You should have administrative access.

May be Sage.usr file is in read-only mode, give permission allowed on the folder containing the sage.usr file. If still facing issue rename sage.usr file and recreate the file again.

What to do if Activation Key for Sage 50 is Invalid or Could Not be Read

Though there are many ways to fix the Sage error, again it depends on the situation and the intensity of the issue that is causing the error. Though there is no guaranteed way that you can fix your issue “Sage 50 activation key expired” following the steps below because of the varied situation but if you still want to try then follow along.

Section I: Activate the program on the server

  • On the server, you have to open Sage and then you have to allow it to activate
  • Then verify that you no longer receive the message.

Section II: Actian/Pervasive on Server

  • You have to stop and restart Actian on the server.
  • Then you have to reboot the server or computer hosting the data.
  • Now you have to set up the Pervasive database engine to start as a system service.

Section III: Configure firewall and antivirus

  • You have to allow Sage and Actian through the firewall and exclude it from antivirus scans.

Section IV: Actian/Pervasive is damaged, multiple versions are installed or the wrong Actian or Pervasive version is installed on the server

  • You have to manually uninstall and then reinstall Actian.

Section V: Missing files in the data path due to a bad install

  • You have to run Repair on the program.
  • Then you have to verify you can now active and then open Sage.

Section VI: Older version of Peachtree using Btrieve

  • You have to reboot the computer
  • At the server open Sage
  • Now you have to Activate Sage or select Help, then About Sage 50 Accounting, and then close Sage
  • Then you have to press the Windows+R keys and type Services.msc
  • Stop using the Pervasive PSQL Workgroup Engine with Sage50Smartposting.
  • Now you ought to be able to access Peachtree 2005 or an earlier version.
  • Press the Windows+R keys after finishing all jobs on Peachtree’s earlier version.
  • Search for Services. Msc.
  • Launch the Pervasive PSQL Workgroup Engine and Sage50Smartposting.
  • Check that you can now access Sage without any problems.

Section VII: Restart WMI

  • Rename can be chosen by right-clicking ClientInfo.xml.
  • The file should now be called OldClientInfo.xml.
  • Then you have to Right-click Windows Management Instrumentation in the services pane (the same window as step 3), then choose Restart.
  • Right-click Actian PSQL Workgroup Engine and choose Start.
  • Shut off Services and launch Sage.
  • Make sure Sage can now be activated.

The solutions which are mentioned above are recommended by the Sage experts. By following them, you can easily rectify your Sage 50 if there is a problem activating it. If you still have any related queries such as how to find the Sage 50 serial number and activation key. If you need some assistance, then you should contact Sage Customer Consultant. In case, you are unable to reach out to them, then you should contact other Sage 50 consultant teams providing agencies like “” and get instant help.


What activation key fails to work in Sage 50?

The activation key should be in capital letters. If you add an activation key in the lower letter then it can create problems using the activation key.

Why does Sage 50 require a serial number and activation code?

Serial number and Activation code help to get to install authorized software that ensures your system is free from:
● Trojans
● Virus
● And duplicate software

They also give you access to features that help you to manage your business efficiently.

Your activation key isn’t working, What should you do after numerous attempts?

Please double-check that you are entering the Activation Key in capital letters. If you are not doing so, this could be the cause of the error; if this does not work, contact the Sage Helpdesk.