Stay tuned in this article you will get a complete guide on Sage 50 error 43 along with its causes and possible resolution to fix this error. This error 43 comes up when trying to open a company shared in the cloud with Remote Data Access.
While working with Sage 50 are you getting an error message stating fatal file system error 43 starting with
File System Error 43 when opening a Remote Data Access company.
Or
Error: “Fatal File System Error 43 in [File]
Or
Error: “File System Error 43 in JRNLHDR.DAT”
Or
File System Error 43 on one computer only
Or
File System Error 8, File System Error 10
Or
I/O Error in file….DAT in a Sage Drive Company
If yes, then you don’t have to worry if you’re having the same error or aren’t sure how to solve it!
What is Sage 50 File System Error 43
When any Remote Data Access (Previously Sage Drive) point is opened, Sage 50 error 43 appears with an error message stating fatal file system error 43 in (file). When any Remote Data Access point is opened, it may also read as file system error 43 in JRNLHDR.DAT, or as file system error 43 on a single computer. In some cases, this could also be file system error 8 or 10, or an I/0 error in the file.
What are the Causes behind Sage 50 Error 43
You can get stuck with Sage error 43 due to the following reasons mentioned below.
- It may result in the need for the company to be re-downloaded, re-shared, or re-based.
- When you try to open the Sage drive, the message “File System Error 43 in [File]” will appear on your screen repeatedly.
- Since Wi-Fi connections can become unstable, it is strongly recommended that you use a hard-wired connection to access the Sage Drive Company.
- The error is generally caused by a failure to download all of the necessary data packets of the company information being shared from the cloud.
- Because it’s a downloading issue, the error message is usually localized to a single system, though there have been other variations.
Resolutions to Fix Sage 50 Error 43- File System Error
Resolving Sage error 43 is not at all difficult, follow the steps that are mentioned below to fix Sage 50 error 43.
Resolution 1: Relaunch Actian/Pervasive
To Relaunch Actian/Pervasive, follow the steps that are mentioned below.
- To begin, press the Windows + R keys on your keyboard.
- Then, type Services.MSC and press the OK button.
- After that, right-click the Actian PSQL WorkgroupEngine.
- Once done select the Stop tab.
If you are using Sage 50 2019 or earlier, right-click on the Pervasive PSQL Workgroup Engine and select "Stop."
- The following step is to right-click on the Actian PSQL Workgroup Engine again.
- Once done then select Start.
If you are using Sage 50 2019 or earlier, right-click on the Pervasive PSQLWorkgroup Engine and select "Start."
Note: Only Quantum users
- Select the “Stop” tab after right-clicking on the Sage 50 SmartPosting 20xx.
- Instead, right-click the Pervasive PSQL Workgroup Engine and select Start.
Resolution 2: You have to again download the company file
To again download the company follow the steps that are mentioned below.
- First, close Sage 50 and navigate to the data path on the affected computer
- After that, right-click the company directory in question
- The following step is to choose the cut option
- Once done right click on the desktop
- Then you need to click on the paste option
- Now go to the Sage 50
- Once on it select the File option
- After that click on Connect to a Shared Company
- The following step is to sign in using your Sage account email address
- Now to re-download the company, select it and follow the on-screen prompts
- Finally, check that the company opens without an error
Note: Please only do this on the computer that is displaying the error. If all users except one are receiving the error, the one user who can access the company must perform a rebase.
Resolution 3: Share the Company and Unshared ( Release 2020.2 and earlier only)
To Share the Company and Unshared, follow the steps that are mentioned below:
- To begin, go to the computer from which you last accessed the company.
- Next, you need to make a backup of the company.
- After that, navigate to File.
- Once on the files, go to Sage Drive.
- Then go to Stop Sharing.
- After that click the Yes button.
- Now to reshare a company, go to File.
- Once on the files, go to Sage Drive.
- After that select Share Company.
- Now, sign in and click the Share Company button.
- The following step is to select Next.
- Followed by the Finish tab.
- Finally, go to the File menu.
- Once on the files, go to Sage Drive.
- Then go to the Manage User Access to re-create Sage Drive users.
Resolution 4: Make an automatic backup of the company and re-share it (release 2020.2 and earlier only)
To make an automatic backup of the company and re-share it, follow these steps:
- The very first step is to note down the company with the problem.
- Then, go to the File menu.
- Once on the file menu, select Open Company.
- After that, you need to make a note of the directory.
- The following step is to go to your desktop and double-click the Automatic Backup icon.
- Now select the company by clicking the Browse button next to the Company directory.
- Again, click Browse beside Save Backup, then select the Desktop as the destination.
If the company has users set up, enter the Sage user name and password, then click Verify User Details.
- Click on the Save tab, then type a filename into the box.
- Once you type in the filename press Save again.
- After that select the Run Backup option.
- Now check to see if the backup is on the desktop.
- The following step is to remove the problematic company from the data path; then, in Section 1, follow Steps 1–3 to locate the company data folder.
- After that, you need to restore the backup from the desktop as a new company.
- Then delete the problem company from Sage Drive Management Center.
- Once you delete it, you need to share the company with Sage Drive.
- Now again return other users to the company if applicable.
- Finally, the company will need to be downloaded again on any remote computers; on the remote computers, repeat Steps 1–3 from Section I before downloading.
Resolution 5: Rebase from a machine that is still capable of opening the company
To rebase from a machine that is still capable of opening the company, follow these steps.
- First, go to the Help menu.
- Then Consultant Utilities.
- Once on the utilities then go to the Rebase Remote Data Access Company.
- After that, you need to close the message Successfully uploaded to Remote Data Access.
- Finally, check that the company opens correctly on the other computer (s).
You don’t have to be in the office to work on your accounts when you use remote data access. You can securely store a duplicate of your account data in the cloud, which you and others you invite can access and edit from any Internet-connected device.
Now that you have a complete guide on Sage error 43, you can easily resolve the error stating fatal file system error 43 in (file) while opening remote data access. However, if you still are stuck or have any queries then you can reach out to the Sage 50 helpdesk for quick and easy assistance.
Frequently Asked Questions
When you read File System Error 43 in JRNLHDR.DAT, or as File System Sage Error 43 on a single computer, can you add users to a shared company?
Adding users to a shared company in Remote Data Access is a simple process, follow these steps:
● To begin, open the shared company and then navigate to the File menu, then Remote Data Access to Configure Access.
● Following that, click User User to add a new user or Edit User’s Roles to add an email address and invite an existing user.
● In either case, the email address is required to invite the user.
● You must now Save and Close the tab, and the new users will be invited.
● They will then receive an email inviting them to join the shared company and will be asked to create a Sage account if they do not already have one.
What can you do if you get a Sage 50 Error 43 due to the potential for WI-Fi connection instability?
Due to the potential for WI-Fi connection instability, it is strongly advised that a hard-wired connection be used to access the Sage Drive company. Furthermore, if the error is limited to a single computer, download the company file again.
While Reloading the company, how can you go to the Program path to resolve Sage 50 Error 43
To go to the Program path to resolve Sage Error 43, follow the steps:
● First, you need to click on the WINDOWS KEY+E shortcut.
● Then locate the directory in File Explorer.
● Once you go to Explorer go to the INI configuration file.
● After that open the configuration file for your Sage 50—U.S. Edition version.
● Finally, scroll down to the bottom of the sixth or seventh paragraph and look for a line that begins with PROGRAMPATH= to find the program path.
Note: Sage 50 2019 and later versions: Navigate to C:\ProgramData\Sage\Peachtree. Sage 50 2018 and earlier: Navigate to C:\Program Files (x86)\Common Files\Peach (C:\Program Files\Common Files\Peach on a 32-bit computer).
