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Sage 50 Error Database Engine on Computer is Unavailable

In this article learn the causes of Sage 50 error database engine on computer is unavailable and how to eliminate it. This issue happens when opening one company display with an error message…

Your database engine on computer [computer name] is unavailable. Please make sure that the computer is logged in or that the database service is running.

At times, Sage 50 Database Engine is unavailable on your computer, it is difficult to fix manually without help from technical experts. However, issues and doubts are really common & annoying in all software for the user while working on software. Before starting the resolution step, ensure that the system is logged in or the Sage 50 database engine is running.

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Causes of Sage 50 Error Database Engine Unavailable

  • If IPv6 is suitably enabled
  • If they have permission to the shared folder
  • If the files being permitted are encrypted or damaged
  • If their ~pvsw~.loc file is corrupted or directed to the incorrect server.

How to Diagnose and Fix Sage 50 Error Database Engine on Computer is Unavailable

You can perform the below-mentioned resolution step to effortlessly fix the error Sage 50 Database Engine on Computer is Unavailable.

Method I: Set Windows to prefer IPv4 address over IPv6 on the workstation

Create a registry entry to prefer Ipv4 over Ipv6

Registry Entry

  • You have to login to your computer as an administrator
  • Then you have to Run the register editor
  • Now you have to add a registry key and reboot for the change to take effect. Simply delete the registry entry to undo this change, then you have to reboot again.

Method II: Ping server from the workstation

  • You have to verify that you are able to ping the server from the workstation
  • Contact your Network Administrator or an IT professional in case you receive a Request timed-out error.

Method III:The ~pvsw~ .loc file in the company data set folder is pointing to the wrong server or is damaged

  • You have to close the Sage 50-U.S. Edition
  • Then you have to browse to the location of your company
  • Now delete ~pvsw~.loc for that company and reopen Sage 50
  • Without error verify the company

Method IV: The shared data folder has not been shared properly

  • You have to verify that the file permissions on the shared folder are correctly set
  • Then you have to verify that Sage 50 opens without error

Method V: The company data folder has encrypted files in it

  • First, you have to close Sage 50
  • Go to your company’s location and look up Article 10199. How to find business directories
  • Ctrl+A will select all of the files in the directory.
  • Properties can be accessed by right-clicking the highlighted files.
  • Choose the Advanced button.
  • Check to make sure that the box labeled Encrypt contents to secure data is checked.
  • Pick OK, then click Apply and then click Ok
  • Open Sage 50 again
  • Make sure the business opens successfully.

Method VI: Create a new directory with the core company data files

  • First, you have to open Sage 50 and then you have to select Open Existing Company
  • Now you have to note the Directory for your company
  • You have to double-click your company folder from Step 2 and then copy KeysBackup folder, Version.txt, KMSKeys.xml, and all .DAT files.
  • Then you have to paste it into the new folder from Step 4.
  • After that, you have to select File, then you have to open Company, and then you have to open the company files from the new folder that you have created in Step 3.
  • Now check that you can access the company information

With the troubleshooting step given above, you can easily identify and repair the Error Sage 50 Database Engine on Computer is Unavailable. However, if the error still prevails, even after following the steps, then immediately connect with the Sage 50 Consultant experts. The certified Sage specialists are actively available 24×7 throughout the year to consultant you as per your requirements & doubts Dial.

Speak to a Specialist about Your Sage Software

Get instant assistance with Sage accounting software. Our Sage experts are available 24x7 and resolve issues within minimum turnaround time. We support both US & Canada Editions of Sage 50 Software.

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