QuickBooks error code 102 happens when the website of your bank is facing some problems like technical glitches and is under maintenance or there are some server issues. Due to these technical issues, there is a hindrance in data transfer between the bank’s website and QuickBooks.
Causes QuickBooks Error 102
If you’re experiencing errors in your QuickBooks Online account, there is a good chance that an error code called 102 is involved. This code is most commonly associated with problems with the banking.
- Internet Issue
- Network equipment crash
- Inaccurate bank account login
Steps to Fix QuickBooks Error Code 102
Check if there is any maintenance that is taking place on your credit card or banking website. In case no maintenance is taking place try to update your QuickBooks Online account manually.
Go to the upper right corner and click on the Update icon and you will see more information. We recommend you run three manual updates during the non-peak hours to fix then QuickBooks error code 102 bank.
Solution 1: Automatic Updates
When QuickBooks is unable to get information from a specific bank account it will then try to get the update five more times, during the next five hours. The information we receive depends on the things that the bank shares with us. While we cannot turn on or off the auto-update and the items that are downloaded, we can see the time of updates by following these steps:
- From the left menu select Banking.
- On the right corner select the update button
- You will the date and time of the last update on the last updated column.
Solution 2: Manual Update
Certain accounts require manual updates. You will get a notification if that is the case or you might have to do a manual update when you do not see the required information after the automatic update. You can do the manual update by following these steps.
- From the left menu select Banking.
- Click on Clear Unwanted accounts, i.e. the accounts you do not want to update if you want to update some specific accounts.
- Select update now.
- When promoted enter the Multi-Factor Authentication (MFA) and then click on Continue to update.
Generally, a manual update will ensure that for the next 90 days the updates are done.
Solution 3: Login Information
Ensure that you can log in with your online banking details to your banking website. If the QuickBooks error code 102 is not letting you do so then troubleshoot the issue and download the transaction in QuickBooks Online.
- From the left menu select Banking.
- Search for the bank’s name if you have not linked to the bank account.
- If the bank account is already linked then select Add account and then search for the bank’s name.
- Select the name of the bank.
- For the bank’s website enter the UserID /Login ID and password and then click on Continue.
- If prompted then do follow further security verification steps and then select Connect securely.
- Select the bank symbol and the type of account you want to connect from the drop-down menu.
- You have to choose either a bank or a credit card account. In case you do not have an account click on add new and create one.
- Once connected QuickBooks will automatically download 90 days transaction of your banking and credit card.
- Select connect.
- After the completion of the download, it will go back to the banking page and there will be a review tab.
- It will have the downloaded transaction that you can review and accept.
Solution 4: Account Information or notification
If you see a warning message from your bank after logging in successfully, then see if you can check your account summary, history, and transaction details without any issues.
Solution 5: Server Issue
- If it is a bank server issue you have to wait for the bank to fix it before trying.
Solution 6: New Account
- If your account is new sometimes it does not work online.
- If that is the case contact the bank or your credit card company.
If you find any of these steps difficult and you still complain about QuickBooks error code 102 then get in touch with Consultant. Our QuickBooks error consultant helpdesk is available 24/7 to get your queries sorted. Thus in case of any help reach out to us then and there as you may never know how complex your error may be.
