Recover and Change Password in QuickBooks

In case you don’t know, how to change password in QuickBooks, how to recover lost/forgotten passwords then this is what we gonna focus on today.

QuickBooks software is one sought-after accounting application that takes care of your accounting data. This is done by allowing access to specific users to access the software with their own login credentials. In case the user is employing more than one employee to handle the software then it is recommended to generate separate login credentials for all employees.

Before Proceeding with the Steps to Change Passwords, there are certain points to keep in mind as listed below

  • Complex Passwords: The user should ensure the password length is not below 7 characters inclusive of letters (both uppercase & lowercase), numbers, and special characters.
  • Case Sensitive: All the passwords are case sensitive, so the user should remember if the caps lock key and number lock key is on or not. It might cause the user to not be able to log in.
  • Admin Login Credentials: If the user encounters a login window that only asks for a password but not a login id, then it is probably an admin login window. If the user is non-admin then they need to close the software and open it again.
  • No Space: Password will not consist of space.

How to Change Password in QuickBooks Desktop

In order to make changes in the password credential for any employee, the user should follow the steps below.

Total Time: 10 minutes

Step 1:

🔹 Open the software, and select the Company option.

Step 2:

🔹 Select the User tab and then the Set Up Users and Roles option.

Step 3:

🔹 Now click on the User Name of the employee that requires to be changed and then select the Edit tab.

Step 4:

🔹 In the new screen user has the option of editing the User Name, Roles, and Password of the employee.

Step 5:

🔹 Under this window user can also reset the password by framing a challenge question in case the employee forgets the password.

Step 6:

🔹 Once the editing function is complete then select the OK option.

Step 7:

🔹 Next click on Edit any Other User option if more changes have to be made and lastly click on the Close tab once the process is complete.

The User has Lost or Forgotten the Password

Resetting through Challenge Question.

  • On the login screen of QuickBooks software select the option – I Forgot My Password.
    Provide the appropriate answer to the security question asked and then press the OK tab.
  • Once the user clicks on the Close option, a message pops up stating – “Your password and challenge answer and question have been removed, and your company file is no longer password-protected.”
  • Once the message gets closed, the user will have to a new password as well as a challenge question and answer under security question.
  • Once the question and answer have been put up click on the OK tab.
  • You can also use QuickBooks automated password reset tool

Resetting Another User’s Password

  • Open QuickBooks and log in as the administrator with admin login credentials.
  • Select the Company option from the main menu, then the Set-Up Users and Passwords tab, and lastly Set up Users from the menu option.
  • If asked again, then the user will have to provide the admin password again.
  • Under the list called User – click on the user/employee whose password has to be changed and then click on the Edit tab.
  • Type in the new password and then click on Next twice.
  • Complete the process by selecting the Finish tab.

QuickBooks Desktop Keeps Asking to Change Password

This is one of the queries that we dealt with recently. One of our QuickBooks clients was facing this issue where he wasn’t able to use QuickBooks as it continue to ask for password change.


  • Recently it appeared a bug to us, but when we inquired then found out that it is the result of the latest update. People were not able to use QuickBooks effortlessly after the recent update. Though if this is the real cause then we cannot do anything about it as intuit will have to look into the matter.
  • We also found that people also receive this error when they try to open up the file which is credit card protected. If this is the case with you then QuickBooks will prompt you to change the password. Though it is recommended to change the password every 90 days even if you change it, the software will still insist you change the password.

In order to Fix this Issue QuickBooks Keeps Asking you to change your Password, you would need to follow the steps

  • For this, you would need to make sure that your encrypted file is not damaged.
  • If the file is not damaged then move further to deactivate credit card protection. You can do that by logging in to your QuickBooks company file then:
    • Click on the companies tab,
    • Select the credit protection tab,
    • Now choose to deactivate the protection.

Recover User ID and Password in QuickBooks Online

In this blog, we will walk QuickBooks Online login problems, know the process of recovering QuickBooks Online user ID and password. Follow the below mentioned steps to recover the user ID and Password in QuickBooks Online.

Steps to Recover QuickBooks Online User ID and Password

  • You have to tap the link for I forgot my user ID or Password on the sign-in page.
  • It will redirect you to the page Get help signing in to QuickBooks window.
  • In the field box, you have to key in your phone number or email address from there.
  • Then you have to click Continue.
  • Select the type that how you want to reset your login information: By emailing the code or recovering my account a different way,
    • Then you have to click the Continue option.
    • You will receive an email with your user ID in case you use your email address to verify the account.

Change password in QuickBooks Online

  • You have to go to the QuickBooks Workforce page
  • Then you have to click on I forgot my user ID or password
  • Then you have to enter your email address that is used by your employer during the first sign-up
  • Then you will receive an account recovery email.
  • You can access your email and then click on Reset password.

In case you require any help or you are looking for QuickBooks consultant as a whole then dial our toll-free. AskforAccounting hires certified expert staff that can help you fix every issue within the program. Thus wait no longer and connect for help now.

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