QuickBooks Error 15102

Troubleshoot QuickBooks Error 15102

QuickBooks error 15102 indicates the error situation when downloading a payroll or QuickBooks update. This QB error is caused by Windows system file damage. If a dialogue box saying “error 15102: Failed to reset update” pops up on the screen then this may be due to a possible problem that occurred during the process of either downloading or the installation of QuickBooks Desktop or Payroll update. 

Because of this corruption of the system file, might result in missing and wrongly linked information. Other reasons are responsible for the QB error 15102 coming under the 15xxx QuickBooks series error

Here you might see an error message like,

Error 15102: Failed to reset update?

Generally, whenever there is an update of QuickBooks Desktop and Payroll, sometimes the screen displays error 15102 indicating some minor error that can be resolved with the correct procedure of steps. 

Causes of QuickBooks Error 15102

There can be many possible reasons that lead to system file errors:

  • The shared download is turned on but the location specified for the download is invalid or inaccessible.
  • QuickBooks application is running in a multiuser mode in a terminal service environment.
  • You are using Windows Vista and you are not logged in as Windows Administrator or running the application as an administrator.
  • An incomplete installation, Incomplete uninstallation, or Improper deletion of hardware or application.
  • This issue also occurs if your computer is recovered from a virus attack
  • Deletion or corruption of the entries in the Windows system files.

Some Common Symptoms of QuickBooks Error 15102

Here are some signs that can help a user identify that they are facing a QuickBooks error 15102. 

  • One of the most prominent causes of this error is, in the case of a terminal service environment, QuickBooks is running in multi-user mode.
  • Another reason can be when the user has not logged in as Windows Administrator if they are running Windows Vista.
  • The location for downloading can’t be traced or is not available. 

Well before you proceed to resolve and perform the steps, there are certain things to keep in mind before. Let’s dig further into this article to know more.

How to Fix QuickBooks Error 15102

Certain Things to keep in mind before the Procedure

A. To perform the Update on QuickBooks Desktop

  • First and foremost step, proceed to load QuickBooks Desktop.
  • Next, from the menu bar, to continue Select the option Help and then hit on Update QuickBooks Desktop. 
  • Then, further, click on Get Updates from the very top of the page. 

B. Installation of the current payroll tax table

  • Just for the start, Run QuickBooks software.
  • Now, browse to choose to Get Payroll Updates from the Employees menu.
  • To continue, select Download the whole update. 
  • After the above step, proceed to choose the option named Download Latest Update.

This is a bit complex of an error. Thus we suggest getting the immediate help of an expert who can help you resolve QuickBooks error 15102. Listed below are some measures to resolve this QuickBooks error 15102, perform each step accurately to avoid this error.

Measure 1: To Remap the Drive

  • For the very first step, force shut your QuickBooks Company File.
  • The next step, proceed to remap your drive to a new letter.
  • After this subsequent step, Open your Company file with the use of a new map drive to continue.
  • Select Help for the next step and then hit on the option Update QuickBooks Desktop.
  • Once the above step is completed, click on the tab Options from the top corner.
  • Now, Browse and locate Shared Downloads to force shut and then open it again.
  • Thereafter, verify the new mapped drive.
  • Finally, tap on the button Save & Close.

Measure 2: To verify the location of the mapped file

  • To Open the Product Information Window, proceed to press the Ctrl+1 key combination or copy-paste this address “ [x]:\[folder name]\[data file menu] ”. 
  • Next, hit on OK.
  • Browse to Help and then Update QuickBooks Desktop.
  • Now, to continue, Select the Options tab.
  • For the next step, ensure that the download location path is correct.
  • Now for the last step, hit on Save & Close.

Measure 3: To Run QuickBooks Desktop as an Administrator 

  • To initiate, proceed to shut QuickBooks Desktop.
  • Next, go to the QuickBooks Desktop icon and right-click on it. 
  • After the subsequent step, next, choose the option Run as Administrator from the icon grid menu.
  • Now, a pop-up window will appear, to allow UAC permission to proceed to click on Yes.
  • Finally, for the last step, Download and Install the QuickBooks release.

The above-presented information has effectively guided you through the entire concept of QuickBooks error 15102. The reason why this error takes place as well as the causes are all listed in the above article in a detailed deeply involved information Outlook. We specialize in providing professional services to our clients and have a thorough knowledge of all the issues related to QuickBooks. Our QuickBooks error experts remain available all the time so to provide consultants even in different time zones.

Frequently Asked Questions

Is it possible to resolve error code 15102 by switching to a Single-user mode and how?

Yes, it is possible to resolve QuickBooks Error 15102 by switching to a Single-User mode.
● Here’s how to do it:
● Firstly, launch QuickBooks software. 
● Then, if QuickBooks is in Multi-user mode it has to be turned off. 
● Next, proceed to the File menu. 
● From the File, menu grid hit on the Switch to Single user.

What to choose as an option if a location path is incorrect?

In case the location path is incorrect, then on the appeared screen there are two options:
● First, if No for the shared folder has opted, then select YES.
● Second, if Yes for the Shared folder has opted, then Hit on NO.

Is it possible to download QuickBooks Desktop Release and How?

Yes, fortunately, it is quite possible to download Quickbooks Desktop Release.
● Here’s how to do it:
● First, from the page naming Downloads & Updates page. 
● Next, proceed to choose your product, country, and version. 
● Third, finally, proceed to select the option Download.