“QuickBooks Error 6000 832” is a company file error which may arise due to a damage to the company file. Company file stores all the accounting data saved by the user. A user can have multiple company files but can only open one company file in a single window. Damage to the company file can be permanent but data can be recovered and copied to a separate company file.
All QuickBooks Error relating to the -6000 series are related to the company file. The QuickBooks Error code -6000, -832 implies some problem with the .ND file or there can be an issue with your hosting. Usually users who host their company file on a separate system or server face this error.
- 1 Causes of QuickBooks Error 6000 832 occurs
- 2 Steps to Resolve QuickBooks Error 6000 832
- 2.1 Step 1️⃣: Confirm that Your QuickBooks Software is Updated
- 2.2 Step 2️⃣: Rename the .ND and .TLG files
- 2.3 Step 3️⃣: Open the sample company file
- 2.4 Step 4️⃣: Copy QuickBooks File on Desktop
- 2.5 Step 5️⃣: Restore Backup of Company File
- 2.6 Step 6️⃣: Check “Hosting” is switched off on all the systems.
- 2.7 Step 7️⃣: Stop all QuickBooks Operations
- 2.8 Setup configuration files
- 2.9 Correct Hosting Settings
Causes of QuickBooks Error 6000 832 occurs
- QuickBooks users getting QuickBooks Error 6000 832 due to some network setup problem.
- When QuickBooks user is trying yo convert company file to its latest version over a network.
- QuickBooks Installation files is missing.
- Insufficient permission for a network server.
- Antivirus software or Firewall block QuickBooks files.
- QuickBooks company file or shared folder is damaged.
- File extension may be.qbm or .qbw.adr.
Steps to Resolve QuickBooks Error 6000 832
QuickBooks error 6000 832 occurs when QuickBooks user is opening the company file in the network setting, which means that the QB company file is not on the user’s PC but on the server or another computer. Follow the different solutions available to fix the QuickBooks Error 6000 832.
Total Time: 45 minutes
Step 1️⃣: Confirm that Your QuickBooks Software is Updated
🔹 First of all it is suggested to download and run the QuickBooks File Doctor
Step 2️⃣: Rename the .ND and .TLG files
Both .ND and .TLG files are configuration files and are used for storing preferences and settings set by the user. These files are rendered by QB every time it starts. These files precisely deal with the preferences and settings regarding the multi-user mode in QB or networking.
🔹 First of all open the folder where your QB company file is stored.
🔹 Secondly, You need to search .ND and .TLG extensions files.
🔹 After that rename the each file with OLD at the end of all the file names.
Step 3️⃣: Open the sample company file
🔹 Firstly open “No Company Open”
🔹 Select Open a Sample File.
🔹 Select a file from the sample company files.
Step 4️⃣: Copy QuickBooks File on Desktop
🔹 Open folder where the company file is stored.
🔹 Search file with .QBW
🔹 Copy this file and paste on your desktop.
🔹 Press and hold Ctrl key to open QB. No Company Open window will open.
🔹 Open or restore the existing company.
🔹 Open copied file on your desktop.
Step 5️⃣: Restore Backup of Company File
🔹 Open the Company file > File > Utilities.
🔹 Select “Stop Hosting Multi-User Access”
🔹 Click on “Yes” When showing msg “Company file must be closed”.
🔹 Navigate to your company file.
🔹 Copy your file path address and restore the file.
Step 6️⃣: Check “Hosting” is switched off on all the systems.
🔹 First of all press F2.
🔹 After that products information tab open.
🔹 Search and click on “Local Server Information”
🔹 Confirm the “Hosting” is turn off.
Step 7️⃣: Stop all QuickBooks Operations
🔹 Sign in as the administrator on the system.
🔹 Open the Task Manager Press Ctrl+Shift+Esc.
🔹 Select Show processes for all users from the Users
🔹 Select all QuickBooks processes and Click on End Task.
🔹 Switch to multi-user mode to open the file.
Setup configuration files
Both .ND file and .TLG file are configuration files and are used for storing preferences and settings set by the user. These files are rendered by QB every time it starts. These files precisely deal with the preferences and settings regarding the multi-user mode in QuickBooks or networking.
If these files cannot be read properly, you’ll get QuickBooks error code -6000 -832. The good thing about this is that even if you rename or delete these files, QB will recreate them when it starts. So this is precisely what we’ll do in order to check the underlying issue that is causing this error.
- Go to the folder in which your QB company file is stored
- Find files with .ND and .TLG extensions
- Rename these files and add an OLD in front of them so that they’re not replaced when a new file is created.
- Restart and check whether you’re getting QuickBooks error 6000 832.
Most probably, if the error was related to the configuration files, then renaming them should solve the issue. If the error does not go away, then the issue might be with hosting and network connection or the company file itself.
Correct Hosting Settings
We need to check if the hosting settings configured for your QB are correct or not. If you’ve hosted the company file on another system or server, then the hosting settings must be turned on otherwise. To check for the status of the hosting settings, press F2 after selecting the QB window.
A new window will appear and display the Local Server Information. Here you should check whether or not the hosting settings for your QB are relevant or not.
You can even create a sample company file to check if the issue is related to your connection. To do so, follow these steps:
- Open QuickBooks
- Close all company files that are currently open
- Hit Create a New Company
- Click on Express Start
- Enter necessary details such as name and description for the company file
- Select Create Company
- Click on Start Working
The new company file will open. If it opens properly, then there must be an issue with the connection or the company file that you wanted to open. At least we know there is nothing wrong with the software.
At this point, you should download and install QuickBooks File Doctor. With this tool, simple company file errors can be diagnosed and fixed. Just follow the instructions provided by the tool and you’ll be able to successfully diagnose and fix simple errors.
If the issue “QuickBooks Error 6000 832” is more serious, like a damage to the company file, then you’ll need to ask for help from QuickBooks error Support team. We are a third party service provider who can resolve such issues. Our QuickBooks technical support team can easily recover data from your damaged company file.