Troubleshoot QuickBooks Error 15101

In this article, read QuickBooks error 15101 causes and how to troubleshoot it. This error comes under a 15xxx QuickBooks series error. It comes while updating the payroll process or QuickBooks software.

There could be numerous reasons behind the error code 15101, you can also call it a run-time error. However all the errors need to be rectified on an urgent basis, but you need to solve the error code 15101 earliest as it leads to some other problems in the future.

With numerous features on the one side then there are errors and critical issues on the other side. These errors sometimes hinder your work and sometimes pose a threat to your financial data. QuickBooks error code 15101 is among those errors that users encounter while upgrading their software.

What’s mean QuickBooks Error 15101

QuickBooks Error 15101 pops up when you try to update payroll or QuickBooks itself, showing that QuickBooks cannot update. QuickBooks Error Code 15101 refers to the occurrence of connectivity failure. This can occur, either when you are not able to connect to the internet or when QuickBooks is not able to access secured websites.

What Causes of QuickBooks Update Error 15101?

There are a few issues with QuickBooks Update Error 15101. Some of them are:

  • When the Digital Signature Certificate is uninstalled.
  • Internet settings are not in the proper format.
  • QBWebconnector.exe program is not running properly.

How to Troubleshoot the QuickBooks Error 15101

As there are a series of errors that fall under 15000 patterns, thus there are multiple reasons for the occurrence of the error. You can also refer to the knowledge base for instructions on how to resolve QuickBooks error 15101.

Solution 1: Download & Install a Digital Signature Certificate

  • Perform research for Windows QBW32.exe that is saved in the following path. C: Program FilesIntuitQuickBooks. Just copy and paste the path and check out if anything comes up.
  • Look for QBW32.EXE in Windows 7:
    • In case you are not able to find QBW32.EXE initially
    • Click the link again for possible results in the search area of Windows.
    • Select the computer icon on Next Screen that will run a search in your system.
    • Out of the search results; look for QBW32.EXE which includes a Type of Application.
  • Click the QBW32.exe file and click on the properties tab.
  • Select the Digital Signature tab and make sure that Intuit, Inc. is selected in the signature list.
  • Click for Details.
  • Click View Certificate in the Digital Signature Details window.
  • Click Install Certificate in the Certificate Window.
  • Click next till you get the Finish option.
  • Click Finish.
  • Restart the computer.
  • Open QuickBooks.
  • Download the product updates once again and this should possibly resolve your error.

Solution 2: Check Internet Connectivity

  • If the above-given solution isn’t of any help then you will have to check and verify your internet settings.
  • Troubleshoot your error and you should now be able to fix your issue.

Solution 3: Firewall settings

Solution 4: Send to the Safe Mode

  • In case the error continues you can try restarting your computer in safe mode.

If the QuickBooks error 15101 persists then you will have to resolve your issue. You can call the QuickBooks customer care Consultant toll-free phone number for instant Consultant. You choose the online chat option as well. Thus waste no time further and get a QuickBooks error consultant to resolve your issue now.