Quickbooks outlook is not responding. Why i am unable to send emails?

Quickbooks is highly advanced and the most preferred accounting program, but even this is true that the software faces errors. No matter how technical or functional the error is, when it occurs if not resolved on time end up with critical issues. “QuickBooks Outlook is Not Responding” is one of the common problems that are reported by QuickBooks users.  In such scenario, QuickBooks fails to transfer the e-mails to Outlook and is also restricted to send an invoice.

There are many possible reasons that are responsible for this error. These reasons can be defined in detail in the steps further. One can get the solution by performing the following steps correctly.

QuickBooks Outlook is not Responding: Reasons

When the error happens close every window that is still active. The error occurs due to two major reasons:

  • Incorrect setup of the email preference
  • Incorrect MAPI32.dll file is the other cause

Email configuration in QuickBooks.

In case you are Microsoft Outlook user using the program with Microsoft Exchange Server, then you would want to follow the steps below:

  • Go to Edit -> Preferences -> Send forms.
  • Click Preference -> Configure Send e-mail by using an option you want to see -> Click OK
  • Close QuickBooks and other programs running.
  • Restart Windows.
  • Reboot QuickBooks.
  • And finally email the transition or report.

Accurate Configuration of Email preference in the Internet Explorer

  • Close QuickBooks programs.
  • Open the Internet Explorer.
  • Click tools -> Internet Options -> Click Programs.
  • Ensure that the correct email program is selected. Prefer to choose Outlook when email is sent from Outlook. Choose the right option by Click Apply -> Click OK.
  • Close internet explorer
  • Open QuickBooks
  • Finally, you can email the transition or report.

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Shift the Email Preference Settings:

  • Go to Edit -> Preferences -> Send forms.
  • Click on My preferences -> Choose QuickBooks email -> Select Ok.
  • Choose Edit -> Preferences
  • Choose Outlook and then click OK
  • Email the transition or report

Compatible mode:

For the Windows Vista or Windows 7 users make sure that QuickBooks is not working in the compatibility mode.

  • Close QuickBooks program
  • Click on the right of QuickBooks icon on the desktop -> Choose Properties.
  • Click Compatibility button in the Properties Window.
  • Move to section compatibility mode and verify that the checkbox having written to run this program in compatibility mode for is not checked.
  • Click OK.
  • Open QuickBooks software.
  • Email transaction or report.

When QuickBooks Outlook is not responding, it fails to send the invoice. Follow the system restore instructions mentioned below:

  • Find your Windows logo key -> Click on R.
  • When you see rstrui.exe -> Click enter
  • Choose to restore to the previous date
  • On the chosen restore -> Click date from the calendar.
  • Click Ok -> Restore.
  • Shut down the computer.
  • View the restore settings box on the status bar.
  • Restart the computer once done.

Get Support:

All the above steps are capable to resolve the issue. But in case you are still searching for how to resolve QuickBooks Outlook is not Responding error then fetch assistance from QuickBooks customer care support. They can be contacted through toll-free phone number, email support and live chat option.

QuickBooks pro support phone number for US and Canada

You can connect with askforaccounting.com that is one of the reliable QuickBooks support company that hires highly capable QuickBooks experts who with their combined knowledge and experience provide effective resolution solutions for all QuickBooks errors. The experts have the skill and the experience to solve the issue with a genuine guidance till satisfaction.

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