In this blog post, you’ll explore the essential steps to update, repair, or re-install Adobe Reader/Acrobat in QuickBooks Online. Adobe Reader/Acrobat is an essential tool for viewing and managing PDF files or other documents within QuickBooks Online. Whether you’re encountering any issues such as printing problems, performance issues, not working, or suddenly stopping, simply need to update the software.
How to Update, Repair, or Re-install Adobe Reader/Acrobat in QuickBooks Online to Fix Printing Issue
In this guide, we’ll walk you through the process of update, repair, or re-install Adobe Reader/Acrobat in QuickBooks Online. If it won’t work then uninstall it and then install it again properly on your computer.
Update Adobe Acrobat Reader
- Open your Adobe Reader or Acrobat.
- Then click Helps after that check for updates.
- Follow all on-screen instructions to download and install the latest updates.
Repair Adobe Acrobat Reader
- In your Windows system, open the Control Panel
- In the Control Panel window, click on the Programs and Features option
- Further, choose the option Programs or select Uninstall a program
- Search for Adobe Acrobat Reader from the installed apps list
- Right-click on the program and select Uninstall/Change option
- In the uninstall wizard, choose the Repair option
- Follow repair process instructions
- When you are done, click on Finish and the program will be repaired
- Now restart your system and then check for the error.
Uninstall Adobe Acrobat Reader
- In your Windows system, open the Control Panel
- In the Control Panel window, click on the Programs and Features option
- Further, choose the option Programs or select Uninstall a program
- Search for Adobe Acrobat Reader from the installed apps list
- Right-click on the program and select Uninstall/Change option
- In the uninstall wizard, choose the Uninstall option
- You get instructions on your screen to follow
- When you are done click on the Finish button
- The uninstallation is done successfully then restart your computer.
Reinstall Adobe Acrobat Reader
- In File Explorer, go to the Downloads folder or where you have saved the installation file
- Locate the installation file with a .exe extension
- Double-click on it to run the installation file to install the program
- Now the install wizard opens up
- Follow on-screen step-by-step instructions
- When done with the instructions click on the Finish button
- Reboot your computer
- Then open QuickBooks to search for a PDF viewer.
Set Adobe Reader as your Default Program
- Firstly, click on the Windows Start menu button
- Click on the Gear icon that is for settings
- The Settings window opens up
- In this, click on the System option
- In this, select the option Default apps
- Click on Choose default apps by file type
- You get a list on your screen
- Choose .pdf and then click on Choose a Default
- Select Adobe Acrobat Reader
- Now you are done.
Why do we Need Two Drivers in QuickBooks 2013?
The driver gets updated regularly works well with Windows and has been there in the market for the last fifteen years and the QuickBooks uses one or the other version of this product. The “printer driver” that interfaces with Microsoft Windows is the subject of all of these variables so far.
- You need to pull the Amyuni PDF printer driver to resolve the issue before 2011.
- And after 2011 you need to pull the Microsoft XPS printer driver to resolve the issue.
The “ABS printer Driver” that is installed with QuickBooks 2013 is used by one component of QuickBooks that is a third-party component- “the Business Plan Tool”. Now the next question arises is what this “business plan tool” is?
A Quick Rundown to Fix QuickBooks Unable To Locate PDF Viewer Issue
To date, many articles have been written about the QuickBook’s unable to locate PDF viewer, as it is the most frustrating issue of the software. In the Windows version, QuickBooks uses the “print driver” approach to create a PDF file which is the source of the problem for the Windows installation.
The software creates a bit complicated process while printing the PDF files. It prints to a special printer driver which turns the data into a printed format, and this printed format is then turned into a PDF file. The process could have been easier but the above-mentioned process is most widely used by the program.
Now that we know, how this whole thing works here is what you would need to do when you are unable to locate a PDF viewer or if your QuickBooks PDF converter not working.
- Use the PDF repair utility from Intuit.
- Try to use the recent version of QuickBooks.
- You should have proper access to the temp folder of the windows.
It is the company/ business planning/budgeting menu. But if you want to save the business plan in PDF format the 2011 and 2012 versions of QuickBooks you can’t. This is the only reason why QuickBooks introduced that driver as an add-on product. If you still face the issue and complain about “QuickBooks Unable To Locate PDF Viewer”, and QuickBooks pdf and print issue, then feel free to speak with our QuickBooks error consultant team.
Frequently Asked Questions
How can I rename the QBprint.qbp file in my system to fix QuickBooks unable to locate PDF viewer?
● Open the File Explorer
● Click on the Organize option
● Choose the Folder and Search option
● Go to the View tab
● Then click on the option Show hidden files, folders, or drives
● Open the C:\ drive
● Then click on the Program folder
● Further, click on the Intuit folder to open it
● Locate the QBprint.qbp file
● Right-click on the file and choose the Rename option
● Add old at the end of the file name then press enter button
● The file was saved with a newly edited name
● Now try to locate PDF Viewer in QuickBooks.
How can I delete all the temp files from the system to resolve QuickBooks unable to locate the PDF viewer?
● Open the Run window by pressing the Windows + R keys together
● Type %Temp% and then press the Enter button on the keyboard
● The File Explorer window opens up with a location
● Here, search for the temp folder and open it
● Press Ctrl + A keys to select all the files
● If you want to select specific files then press the Ctrl key and with that click on multiple files to select
● Press the Delete key to delete the temp files.
What to do if QuickBooks is unable to locate PDF Viewer after trying solutions?
In this case, try to update your QuickBooks software and Windows system. If still, facing issues then connect with the QuickBooks helpdesk team who is available to assist you all around the clock.
