QuickBooks POS XML Document Errors

QuickBooks POS XML Document Errors

In this article know the causes of “QuickBooks POS XML Document Errors” and how to fix it. QB Point of Sale XML document error indicates that the user encounters the error while trying to create an invoice.

The system displays an error messages:

  • Chances of problem in XML document (0, 0)
  • Error: Process fails to access file C:ProgramDataIntuitEntitlement Clientv(x)SessionData.xml because some another process is handling the same file

QuickBooks Point of Sale system meets all the requirements of the retail business sector. The software is enriched with potential features and modules that help in running business hassle free. The software provides transparency to the data with regular sales reporting and analytics feature. It maintains the employee, customer and inventory management with high accuracy that accelerates in growth of sales. But there are times when the QB POS encounters some errors. The user faces problem when QB is started. QuickBooks Point of Sale XML document error is one that is usually reported to the QuickBooks point of sale support number.

Know the Reason QuickBooks POS XML document Error:

The reasons responsible for the occurrence of POS XML document errors are as follows:

  • The SessionData.xml file is damaged or corrupt.
  • Corrupt/damaged files in the Point of Sale Entitlement Client folder.

How to Fix QuickBooks POS XML Document Error


Intuit recommends solutions for resolving the QuickBooks POS errors. There are chances that the recommended solutions will resolve the issue. Follow the solutions step wise and the proper sequence as mentioned below.

Total Time: 15 minutes

Solution 1: Search the Location of Company File

🔹 Search the location of company file by F2 key
🔹 Close QuickBooks program
🔹 Finish all the tasks related to QuickBooks in the task manager.
🔹 Find to where the company file is located.
🔹 Open the Avalara folder.
🔹 Learn more about the company with the error.
🔹 Delete the errorlist.xml file

Solution 2: Rename the Session Data

🔹 Start your computer -> Go to Search field -> Enter Services.msc -> Press Enter.
🔹 Click Intuit Entitlement Service vX _> Choose Stop option (X is the highest number version you see). Close the window.
🔹 Display hidden files and folders.

Note: Make sure to select Show hidden files, folders and drives -> Click to delete hide protected system operating files checkbox.

🔹 Search the path C:ProgramDataIntuitEntitlement ClientvX
🔹 Rename SessionData.xml to OLDSessionData.xml.

Solution 3: Rename the Entitlement Client folder

🔹 Locate the destination for to your QuickBooks Point of Sale for Desktop version and re-name the Entitlement folder.
🔹 (Windows 10, 8.1, 8, 7 and Vista: C:ProgramDataIntuitEntitlement Clientv (x.x))

In case you still face any QuickBooks Point of sale problem you can contact QuickBooks Consumer Support Number +1888-461-1609. You can approach to the support team via email or live chat option. Else you can connect with askforaccounting.com that is a reliable QuickBooks consulting agency that roofs competent QuickBooks point of sale support who are capable to resolve errors in a very short time.