QuickBooks Unexpected Error

QuickBooks unexpected error indicates the error message that the user confronts while accessing the software. Some of the common unexpected error messages that the user encounters are as follows.

• An unexpected error occurred. The error is: Value cannot be null. Parameter: s.
• Error Message: QBPOSShell has stopped working.
• Initialization for the configuration system has failed.
• Unexpected error occurred: Please restart POS. Exception from HRESULT: 0x88980406.
• Unable to access the application through the Point of Sale symbol.
• Error 100 database server not found “08w01”
• 1766120 Error – Status: Invalid License Key, Key Denied.
• Error Message: Due to invocation exception was thrown off the target.

Undoubtedly QuickBooks Point of Sale is an outstanding composition of Intuit that assures the business owners of accurate tracking of purchases, sales, inventory, and other tasks related to the retail business sector. The QuickBooks Point of Sale software comprises potential features and tools that seamlessly integrate with the innate dashboard assuring smooth and easy handling of the software for both novice users and experts. Despite the well-built quality of the software, it is prone to errors like other software. The user also encounters QuickBooks POS unexpected error 5 while attempting access to the POS software.

Reason for the Occurrence of Unexpected Error into QuickBooks Point of Sale

The unexpected might occur due to technical faults of the software. There are four main reasons summed by the QuickBooks experts listed below:

• Mismatch of the System requirements.
• Problems in QuickBooks Point of Sale Database Manager and improper functional issues.
• Poor installation or Corruption of the Microsoft.NET framework has occurred.
• System resources of the desktop might be running low.

How to Resolve the Unexpected Error When Opening QuickBooks Point of Sale

There are four major solutions recommended by Intuit to resolve QuickBooks POS unexpected errors. Attempt the solutions in the proper sequence for a successful resolution. Prior to starting the error fixing solutions, you need to check that your computer meets the system requirements to run Point of Sale software. The solutions are below mentioned.

Solution 1: Ensure that all the Recent Point of Sale updates are installed on your computer

Prior to completion of the update of POS and resolution of the issue, you have to rename the entitlement client folder.

• Go to the product updates page.
• Select Point of Sale is selected as your product.
• Follow the instructions to install a Manual update.
• Reboot the system later.

Solution 2: Check all the System Requirements Properly Matches to Run the POS

• Verify the least RAM requirements for your POS version.
• For verifying the Ram of your computer:
  • Click the Windows Start button.
  • Click on Computer.
  • Choose Properties.
  • Check the Installed memory (RAM).

In case your system comprises insufficient RAM, check with a computer professional expert regarding adding memory. In case the RAM in your computer is sufficient then follow the next solution.

Solution 3: Run the Microsoft Component Clean-up Tool

Its smart repair tool identifies the problems with Microsoft features Point of Sale. It automatically detects the errors and resolves them with the following Microsoft components.

• .NET Framework
• Visual C++
• MSXML

Solution 4: Attempt a New Windows user

• Go to Windows Start-> Enter User Accounts in search field -> Enter.
• Click Manage user accounts -> Choose to Manage another account.
• Choose to create a new account and give it the name of Test.
• Select Administrator for user type.
• Log off Windows -> sign in as the new user you created and access Point of Sale again.

Solution 5: Close and Restart QBPOSShell and Troubleshoot compatibility

• Close Point of Sale software.
• Click Start Task Manager if required.
• Then click the Processes tab -> Click the Image Name column title to sort it alphabetically.
• Click QBPOSShell.exe -> Click End Process.
• In case you see more than one QBPOSShell, follow the steps below to troubleshoot compatibility with Windows.
• Close Task Manager.
• Open Point of Sale application.

Solution 6: Uninstall and Reinstall .NET Framework

• Then, the user must uninstall the .NET Framework 4.0 and 4.5. To do so.
  • On the Programs & Features window, the user must select the Microsoft .NET Framework 4.0 (or 4.5) option. 
  • Then the user can press on ‘Uninstall’, and then they can click ‘Next’.
  • Now the user must only follow the onscreen instructions to uninstall the application.
• After that, the user needs to reinstall the .NET Framework 4.0 and 4.5. To do so.
  • The user must first download .NET Framework 4.5 from Microsoft’s website.
  • The user must save the file to their desktop, and then they must double-click the file and follow the instructions on the screen to install it.
  • After the installation, the user needs to reboot their workstation.

Guide to Fixing the Unexpected Errors During Bank Feeds Refresh in QuickBooks Desktop

If you are the one who is getting the unexpected error in QuickBooks Desktop when you are refreshing a bank feeds account. In case you are facing this issue then this section is for you.

We’re having trouble connecting to [your bank name] because of something. Once more in a few hours. (7500)

Due to a problem with the Intuit Account’s permissions, some customers have encountered this error.  You must login in as the principal admin for the Intuit Account linked to the company file in order to get bank feeds.

Step 1: Find the Primary admin in the Product Information window

• You have to open your QuickBooks company.
• To open the window containing the product information, press Ctrl + 1 or F2.
• Look under the Intuit Account Information section for the Primary Admin email address.

Step 2: Make sure the user ID is signed in

Make sure the right user ID appears in your company file before connecting your account to Bank Feeds once more.

• Select My Company after going to Company.
• Verify that the user ID in the upper right corner is the correct one.

The user ID must match the one linked to the email in Step 1’s first step. The principal admin of this account must download bank feeds if they aren’t your login credentials. As an alternative, you can Sign Out and then Sign In once more with the proper user ID.

The primary admin role in QuickBooks Desktop can also be transferred.

Troubleshooting Guide to Decode QuickBooks Unexpected Error Result Codes from the Server End

When exporting data from QuickBooks Online to Desktop, find out how to resolve the unexpected result code from server issue message. Did the following problem message appear when you attempted to export data from QuickBooks Online to Desktop? If so, then you will be helped in resolving the problem.

Why am I seeing this error?

This error message appears as a result of:

• The QuickBooks Online server was requested for a previous file.
• When you started the export process, a file (.qbxml) was pcreated, which you may see by selecting Download. (Note: The qbxml file is retained on our systems for approximately 30 days.)
• The file was downloaded after its expiration date.

Fix the QuickBooks Unexpected Issue from server

The problem can be resolved by:

• Contacting QuickBooks Online to request a fresh qbxml file.
• Simply repeat the export process.
• Ensure that you choose Start Over rather than Continue to Download.
• This enables the request for a new file.

If following the four recommended solutions does not resolve your QuickBooks POS issue then report immediately to QuickBooks point of sale customer Consultant. They are prompt and responsive in handling the POS issues.

You can connect with the team through toll-free phone numbers, email, and live chat. Or else you can choose other reliable QuickBooks Consulting Companies like Askforaccounting.com that offer an instant resolution of the error through the experienced QuickBooks POS error consultant team.

Frequently Asked Questions