Troubleshoot QuickBooks Crash Com Error

Com error is a common issue that occurs when opening, working, or sending forms in QuickBooks. QuickBooks crash com error arises while opening an email invoice, transactions, or reports. When this message is displayed it means the QuickBooks Desktop has crashed without saving the work.

This article intends to provide a few methods in detailed steps to repair QuickBooks errors.
If the QuickBooks company file doesn’t work or you are not able to run QuickBooks file doctor and execute QuickBooks com error.

What Causes QuickBooks Crash Com Error

Now you know why QuickBooks crash com error occurs…

• Incomplete or improper installation of QuickBooks programming.
• Malware corrupts the QuickBooks-related program records MSMXL, .Net framework.
• Windows components and MS Office components are missing or damaged.
• QuickBooks software is not able to connect with Email service providers or clients.
• When the System firewall blocks the QuickBooks communication process.
• QuickBooks Components or files have been damaged or deleted by third-party software.

Troubleshoot QuickBooks Crash Com Error

Here are the solutions you can try when the error appears on your QuickBooks Desktop. Get the simple methods to troubleshoot the QuickBooks crash com error easily and get back to work.

Method 1: Set up Outlook as the Default Mail App

• Go to the Windows menu, and click on the start button.
• Locate the Control Panel icon, and click on that.
• Locate Default Program, and click on it.
• Next, click on Set Your Default Program.
• A list will appear with program names that are on your computer.
• Find MS Outlook and select it.
• Click on ‘select this program as default’.
• Next, click OK.

Method 2: In Microsoft, Outlook Account Add Another Email Account

• Go to MS Outlook and choose the File menu.
• Locate the ‘Add Account’ icon and click on it.
• Enter the email address that you would like to add.
• Next, click on Connect.
• Outlook will automatically detect the right server setting, and wait for the program to locate it.
• Next, click on Connect again.
• You will be prompted to type in your password for the mail id.
• Enter the password and click on OK.

“In case you are adding Gmail as your email address you might get an error message showing that the email id and the password do not match.

You will get a message from Google stating ‘Review blocked sign-in attempt’.”

• The mail will have a line ‘allowing access to less secure apps“.
• Click on that line and it will open a new page where switch ON the icon beside ‘Allow less secure apps: OFF.
• Once that is done enter the password again and click on OK.

“In case QuickBooks cannot detect Outlook then follow these steps:”

Follow the path:

• Edit > Preference > Send form > For the Preference tab check if you have the option of selecting Outlook.
• You might also be required to repair and restart QuickBooks.
• If in QuickBooks preferences, Outlook is not being detected then you may have to make a new Windows profile.

Method 3: Change Toggle Mail Settings

• From the Windows Start button & find the Control Menu. From there click on Mail.
• In the Mail select Microsoft Outlook.
• A new window will open named Mail Setup select Show Profile.
• In case Outlook is already has been set up as default mail then skip the previous two steps.
• In case the ‘Always use this profile button is selected then select the prompt ‘Profile to be used and then click on ‘Select’ and next click on ‘Apply’.
• Use this profile to toggle the selection back and then apply.
• Finally, choose and click on OK.

Method 4: Make a New Outlook Email Profile

• Firstly you need to create a new Microsoft Outlook.
• If your Microsoft is open, close it and Outlook.
• Go to the Control Panel and from there select Mail
• From the Mail, menu select Show Profile
• On the profile click on the icon Add
• In the Profile, the Name section enters the name that you want to add to the Outlook Profile.
• Then click on OK.
• On the screen, instructions will be given on how to add an email account. Follow those instructions.
  • From the drop-down select ‘Use this profile by selecting the new profile that you have created.
  • Click on Apply then click on OK.
• This process will not remove your existing Outlook profile but rather add another one.

Method 5: Update Microsoft Outlook

• Go to the Microsoft Outlook => File Option.
• After that choose Office Account, then click on Update Options.
• Now choose Update Outlook Now (Take some time to update the MS Outlook.)

Method 6: Run QuickBooks in compatibility mode

• First of all hit a right-click on QuickBooks Desktop and select the Properties option.
• After that on the Compatibility tab, choose the Run this program in compatibility mode option.
• Now select current Windows, In the drop-down menu.
• Click on the Run this program as an administrator checkbox and press Apply.
• Finally, click on the OK button and close the open window.

After following the above methods, the QuickBooks com crash error shouldn’t remain. But even after going through the solution above.

If you are still complaining about the QuickBooks crash com error problem then get yourself connected with our QuickBooks error consultant team. You can also dial our toll-free number and share your issue with our expert team.

Frequently Asked Questions