How to Fix QuickBooks com Error Crash When Mailing Invoices?

Get the 6 Simple methods to fix QuickBooks crash com error fastly and get back to work:

You know how the accounting software can be helpful in handling a business. If you are using QuickBooks and when its shuts down or crashes unexpectedly, it may be disturb you and delay your work. This issue may occurs while sending invoices to customers. QuickBooks Com Error Crash is common error occurs when opening, working or sending form in QuickBooks. This error create lots of problems for users.

Quite a few QuickBooks users have complained that while opening an email invoices, transactions or reports they encounter the message QuickBooks Com error crash When this message is displayed it means the accounting software has crashed without saving the work.

What is QuickBooks com Error Crash

Crash Com Error is one of the most common errors that QuickBooks users receive. The error occurs when you try to email invoices other transactions. This is also cause to lose the unsaved Data in other open QuickBooks Windows.

There can be quite a few reasons that causes the QuickBooks Crash Com Error but one of them has been found to be connected to some kind of corruption that has been made in the ‘Windows User’ account. The corruption can happen in any type or level of Windows.  This article intends to provide few methods in detailed steps to resolve the error.
If the QuickBooks company file doesn’t work or you are not able to run QuickBooks file doctor and execute QuickBooks COM error, get help by one of the tech support experts.

What Causes Crash Com Error in QuickBooks Desktop?

  • Incomplete or improper installation of QuickBooks programming.
  • Malware corrupts the QuickBooks related program records MSMXL, .Net framework.
  • Windows components and MS-Office components are missing or damaged.
  • QuickBooks software is not able to connect with Email service provider or client.
  • When System firewall block the QuickBooks communication process.
  • QuickBooks Components or files have been damaged or deleted by third party software.

Troubleshooting steps to fix QuickBooks Crash Com error

QuickBooks com Error Crash

Now you know that why QuickBooks Crash Com Error occurs, below you can learn how to fix it. Here are the solutions you can try when the QuickBooks error appears on your QuickBooks Desktop.

Total Time: 35 minutes

Method #1: Set up Outlook as the default mail app

✔ Go to Windows menu, click on the start button
✔ Locate the Control Panel icon, click on that
✔ Locate Default Program, click on it
✔ Next click on Set Your Default Program
✔ A list will appear with program names that are in your computer
✔ Find MS Outlook and select it.
✔ Click on ‘select this program as default’.
✔ Next click OK.

Method #2: In Microsoft Outlook Account Add another Email Account

✔ Go to MS Outlook and choose the File menu
✔ Locate the ‘Add Account’ icon and click on it.
✔ Enter the email address that you would like to add.
✔ Next click on connect
✔ Outlook will automatically detect the server setting that is right, wait for the program to locate it. Next click on Connect again
✔ You will be promoted to type in your password for the mail id. Enter the password and click on OK

In case you are adding Gmail as your email address you might get an error message showing that the email id and the password do not match. You will get a message from Google stating ‘Review blocked sign-in attempt’.

The mail will have a line ‘allowing access to less secure apps’. Click on that line and it will open a new page where switch ON the icon beside ‘Allow less secure apps: OFF’. Once that is done enter the password again and click on OK.

In case QuickBooks cannot detect the Outlook then follow these steps:

Follow the path:

Edit > Preference > Send form > for the Preference tab check if you have the option of selecting Outlook. You might also be required to repair and restart of QuickBooks. If in QuickBooks preferences, the Outook is not being detected then you may have to make a new Windows profile.

Method #3: Change toggle mail settings

✔ From Windows Start button & find Control Menu. From there click on Mail.
✔ In the Mail select Microsoft Outlook
✔ A new window will open named Mail Setup select Show Profile.
✔ In case Outlook is already has been setup as default mails then skip the previous two steps.
✔ In case the ‘Always use this profile’ button is selected then select the prompt ‘Profile to be used’ and then click on ‘Select’ and next click on ‘Apply’.
✔ Use this profile to toggle the selection back and then apply.
✔ Finally choose and click on OK.

Method #4: Make a new Outlook Email Profile

✔ Firstly you need to create a new Microsoft Outlook.
✔ If your Microsoft is open, close it and the Outlook.
✔ Go to the Control Panel and from there select Mail
✔ From Mail menu select Show Profile
✔ On the profile click on the icon Add
✔ In the Profile Name section enter the name that you want to add in the Outlook Profile.
✔ Then click on OK
✔ On the screen instructions will be given on how to add an email account. Follow those instructions
✔ From the drop down select ‘Use this profile’ by selecting the new profile that you have created.
✔ Click on Apply then click on OK.
✔ This process will not remove your existing Outlook profile rather add another one.

Method #5: Update Microsoft Outlook

✔ Go to the Microsoft Outlook => File Option
✔ After that choose Office Account, then click on Update Options.
✔ Now choose Update Now (Take some time to update the MS Outlook.)

Method #6: Run QuickBooks in Compatibility mode

✔ First of all hit a right-click on QuickBooks Desktop and select Properties option.
✔ After that on the Compatibility tab, choose Run this program in compatibility mode option.
✔ Now select Windows 7, In the drop-down menu.
✔ Click on Run this program as an administrator checkbox and press the Apply.
✔ Finally click on OK button and close the open window.


After following the above methods, the QuickBooks com crash error shouldn’t remain. But even after going through the solution above, if you are still complaining about “QuickBooks com error crash” problem then get yourself connected with our QuickBooks technical support team. You can also dial our toll free number .i.e. +1-800-865-4183, and share your issue with our experts team.