QuickBooks Error 1328 is a technical error that happens when you attempt to install, uninstall, update, or repair the QuickBooks Desktop program in your system.
QuickBooks is a comprehensive solution that is developed and marketed by Intuit for small and mid-sized industries. It is one of the best accounting software but on certain occasions, it crashes and you can see an error message with an error code getting displayed on your computer screen.
Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.
Before we can jump on to Fix this Error, we really need to understand why QuickBooks Error 1328 occurs
- QuickBooks installation not completed
- QuickBooks update failed
- QuickBooks uninstalling stopped
- Installation file corrupted
- Network issue
- Windows registry damaged
- Repairing QuickBooks Desktop
- Improper system shutdown due to power
How to Solved QuickBooks Error 1328- When Installing, Uninstalling, Updating, or Repairing
Since there are many reasons why you see QuickBooks error 1328, thus there are many different ways to fix it. Here we have discussed some of them.
Total Time: 25 minutes
Solution I: Reinstall QuickBooks Using Clean Installation

🔹 Here we would first uninstall the program.
🔹 To open the Run window, hold Windows Key and press R on your keyboard.
🔹 In the search area of the Run Command window, type Control Panel and press OK.
🔹 Go to Programs and Features.
🔹 From the lists of programs, choose QuickBooks software and then press the Uninstall/Change.
🔹 Now let the un-installation process take place without any interruption.
Renaming the install folders
To Install QuickBooks Clean Install Tool, follow the steps below:
🔹 Download the exe tool and save it locally on your computer desktop.
🔹 Click on exe and open it.
🔹 Select the I Agree on option when you see the license agreement on your computer screen.
🔹 Choose your QuickBooks desktop software edition and then press the Continue option from the dialog box.
🔹 Select the OK option as you notice a dialog box with a message, “Your program is now ready to clean install.
🔹 Please press OK to install the software to a default directory”.
Solution II: Manually Renaming the QuickBooks Installation Folders:
Open Windows Explorer on your screen and browse for hidden files. Locate them and rename each one of them for your windows.
🔹 You can see the location of the folders below:
● C:ProgramDataIntuitQuickBooks (year)
● C:Users(current user)AppDataLocalIntuitQuickBooks (year)
● C:Program FilesIntuitQuickBooks(year)
● 64-bit version C: Program Files (x86)IntuitQuickBooks (year)
There are chances that while renaming the folders, you may be denied access to the permission for renaming the folders. If this happens, then you will encounter an error. Then you will have to follow the steps below to resolve it.
🔹 Go to the Windows Taskbar and right-click on it.
🔹 Go to the Task Manager
🔹 From the Process tab, select the Image Name column header
🔹 So that you can easily arrange the processes taking place in alphabetical order.
🔹 Click on the End Process for the following files:
● QBDBMgrN.exe
● QBDBMgr.exe
● QBCFMonitorService.exe
● Qbw32.exe
🔹 Press the Yes option for the Warning Prompt message.
Solution III: Download and Install QBInstall Tool
🔹 Download the QBInstall Tool and save it on your desktop locally.
🔹 After your download is finished, run the software in your system.
Solution IV: Check Internet Connection
🔹 Check Internet Connection
The solution mentioned above will resolve your QuickBooks Error 1328. If you are not satisfied with the outcome or you need some technical Consultant then dial for help at QuickBooks Error Consultant. They are a QuickBooks customer Consultant providing agency that provides 24*7 customer services. So you can call on their toll-free customer Consultant number and they will instantly get in touch with you.
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