“QuickBooks Error 15215” server not responding: If you are seeing this error within your accounting program then most likely you are updating your software. QuickBooks comes out with updates every single quarter. This is done to meet the business demands looking for extra features to ease up their life.
These updates are also required to fix issues that were overlooked earlier. QuickBooks accounting program is top preferred business management program that is loaded with strong functionalities. The software hastens the accounting and financial operations of the business saving a time and money of the business owner. The owner can use this time in planning strategies to escalate the sales and generate more revenue out of the business.
The software no doubt accelerates the sales of small, medium or large business but there are certain unfortunate times when the software encounters issues that end up with critical situations, where the user is restricted to access the software.
What is QuickBooks Error 15215 Server Not Responding:
But there may be times when while updating the software are bugged with QuickBooks error 15215. One such error that is frequently reported to the customer support department is the QuickBooks error 15215 server not responding this code comes under 15xxx QuickBooks error.
This error indicates that it is caused by an Incorrect configuration of Microsoft Internet Explorer (IE) To safeguard the contents of your computer and the system itself QuickBooks tries thoroughly check the digital signature on all files that are downloaded by using the program. In case it fails to verify the digital signature of a file that you are particularly attempting to download, QuickBooks error 15215 occurs.
The error message that you usually come across to:
“Warning: Quickbooks error 15215, the program is not able to update virtual signature.”
Steps to Fix QuickBooks Error 15215 Server Not Responding Issue
If you are looking to fix this issue which has occurred because of updating QuickBooks and payroll then you can try manually updating the software. To do that just follow these simple steps:
Reboot your system:
- First, you would need to make sure that there is no problem with your internet settings. To do that log off from your QuickBooks accounting software.
- Open up your web browser and go to internet settings,
- Click on advanced tab and go to the settings menu,
- From the menu provided click on the checkmark box corresponding TLS 1.0.
- Click Ok and exit the window.
- Exit from your web browser and reboot your system to download the updates.
Certain times it is seen that QuickBooks error 15215 is sorted just after rebooting. In case you still face issues and see an error message appearing “QuickBooks update error 15215 server not responding” then follow the steps further.
Update QuickBooks manually:
- Move to Help menu at the top.
- Click on the Update QuickBooks tab.
- Select the Options tab. Now click on Mark All option.
- Click the Update now tab and then place a check mark in the Reset Update box.
- Choose to Get Updates.
- Finally, Restart QuickBooks application.
- In case you see any message cropping up, then simply click on the Install now option. The update should install successfully. And you are done!
Update Payroll Manually:
- To do this login to your quickbooks company file.
- Locate employees tab. This you can find at the top of the navigation bar.
- Click on get update for payroll
- On the window that appears click on updates now button and your payroll updates will start.
Reach us for Support:
If you have followed the steps as is then most likely you will be sorted. If you are still see the message “QuickBooks error 15215 server not responding” or having issues because of maintenance release then connect for support.
You will now have to get in touch with QuickBooks support professionals and get yourself sorted. To have all the help call our technical support Proadvisors.