QuickBooks POS Update Required Error

QuickBooks POS Application Update Required Error

If you don’t go by their updates then you will be thrown with the error message QuickBooks POS update required error. This error occurs when computers (Server and Workstations) are not in the same QuickBooks Desktop Point of Sale.

QuickBooks POS is one of the best merchandising solutions ever created. It is user-friendly and its interface makes it extremely simple to understand and work with. Read another article to learn Features, System Requirements, and How to Download QuickBooks Point of Sale 2019, 2018, and 2012.

If this so happens then it is recommended that you update your application whenever they release an update. Updating the program will help you resolve QB POS errors of the older versions as well as come with something new i.e. features & tools every time. While working on this application, you can come across an error with the following error message:

Error: Application Update Required, Intuit.RSG.QBPOSInterop.UpdateApplicationActionPage

Troubleshooting QuickBooks POS Update Required Error

Follow the solutions that are mentioned in this article to resolve your QuickBooks POS update required error.

Solution 1: Ensure that all QuickBooks POS Updates are Installed

You will have to install the updates first on the server and then on the client workstation.

  • Press the Exit option on the update screen.
  • Click on Help and then go to the Check for Software Updates
  • Now, let your POS install all the updates.
  • You also have an option to manually update your QuickBooks POS.

Solution 2: Delete files from the Entitlement Client Folder & then remove WSActivity.xml file

Step A– Close all your QuickBooks Desktop Point of Sale running processes

  • End the entire POS tasks that are running in the backend.
  • Press Ctrl+Delete+Alt and click on the Windows Task Manager.
  • Click on the Processes Tab.
  • End the processes for the following files:
  • Close the Task Manager Dialog

Step B- Close all QBPOS Services

  • From your keyboard, press the Windows key along with R to open the Run Command Window.
  • In the Search section, type msc.
  • From the Services Window, browse for QBPOS Database Manager v11.
  • Close the Service windows

Step C- Delete the Entitlement Client folder

  • Now, browse for the entitlement client folder i.e. C: Program DataIntuitEntitlement Clientv8.0.
  • Select the entire files from the Entitlement Client folder by pressing the Ctrl key along with A on the keyboard.
  • Now, anywhere on your screen right-click and select the Delete
  • Now, go back to the previous location i.e. C: Program DataIntuitQuickBooks Point of Salexx.

Step D- Delete the WSActivity file

  • Go to the INI folder and locate the WSActivity file.
  • Delete the WSActivity file from this folder.
  • Close the QuickBooks POS application and reopen it again.

These solutions which are mentioned in this article will help you in resolving your QuickBooks POS update required error and issue. If for some reason you are not able to get through your problem then, it is recommended that you seek help by dialing QuickBooks Point of Sale consultant. Askforaccounting is a QuickBooks consulting firm that assists with various accounting software.


  • What is QuickBooks POS Application Update required error and why does it happen?

    It is a QB POS error that occurs when the server or workstations are not running with the same. Users usually face this issue at the time of opening the QuickBooks Point of Sale company file. After clicking on Next users become unable to access their files as the screen freezes. This appears as a page that completely makes you unable to access your company files. When the error occurs then it gives you an error message which says: Error: Application Update Required, Intuit.RSG.QBPOSInterop.UpdateApplicationActionPage.

  • Can Regular Updating Solve a QuickBooks POS update required error?

    Yes, it is also that this error happens when you miss out on some update or whenever there is a new update release. So, it is always required that you update your software regularly. You can fix this issue by ensuring that the latest QuickBooks POS updates are installed on your system. You can do it either automatically or manually. There are important things to remember if you are running QuickBooks Desktop Point of Sale on a workstation or server. Make sure you update the server before the workstation; it helps you to prevent further errors.

  • How do I Automatically Update QuickBooks Products to prevent the occurrence of the Error QBPOS Update Required?

    ● First, open your QuickBooks Desktop Point of Sale
    ● Next, select the Software Update and then select the option “Check for Updates”
    ● If any updates are available then click “Update Now” and hit “OK”
    ● Once the QB POS is successfully updated then close it and try to restart your PC.

  • What to do if I am looking to update my QuickBooks Point of Sale to instantly resolve the QuickBooks POS Update Required error?

    To resolve the error as soon as possible, you can update your software manually with the help of the below steps:

    ● In the beginning, go to the page named “QuickBooks Downloads and Updates”
    ● Next, choose an appropriate Country >> Product >> Edition >> Version
    ● Now, hit the Search tab
    ● After that, click “Get the latest updates which must be in blue color
    ● Once the update is successfully downloaded then double-click on the downloaded file and perform on-screen instructions to install it
    ● And finally, you are all set to run the QuickBooks POS.

  • Can closing of QuickBooks Desktop POS process and showing hidden files and folders rectify the issue of QuickBooks POS Application Update Required?

    Yes, it helps you fix the issue to some extent. You simply need to close the process of QB POS and then show the hidden files and folders in the Windows version that you’re using:
    ● Close QuickBooks Desktop Point of Sale process
    ● First, open the Task Manager by pressing Ctrl + Shift + ESC keys on your keyboard
    ● Go to the Processes tab and close the qbpos.exe, QBPOSDBService.exe, and QBPOSShell.exe.
    Show hidden files and folders in Windows 10
    ● Initially, press the Windows + E keys simultaneously to open the File Explorer
    ● At the top menu, you have to select the View tab and then Hidden Items.