Sage 50 I/O Error in the File or Non-data Files

The Sage 50 I/O error in the file or non-data files can have many causes that impede the workflow of the user’s business. The purpose of this article is to provide a step-by-step guide for users who want to fix the I/O error in the file in Sage 50.

Through this article, users are also going to gain knowledge on the different types of I/O errors that the user might be facing, and the user will also understand how to check if any one of their files is the victim of the I/O error in Sage 50 “Reading or writing to the file [directory][dat file]” & “I/O Error in the file [directory][dat file]”.

Following is a list of the Various I/O Errors that the user might face in Sage 50

• The user might see the following error message pop up in front of them: “I/O Error in the file [directory][dat file]”.
• The user might see the following error message pop up in front of them: “Reading or writing to the file [directory][dat file]”.
• There could be an I/O Error in the variable length.
• There could also be an I/O error in one of the following files:

Address.dat	AdvData.dat	AdvHist.dat	Alarm.dat	Alert.dat
Apiaccss.dat	Atmntbdl.dat	Attchmnt.dat	Audittr.dat	Avgdtpay.dat
Bankrec.dat	Bddetail.dat	Bomhist.dat	Budget.dat	Budgetar.dat
Cashflow.dat	Cfacct.dat	Cftrans.dat	Chart.dat	Chartar.dat
ChgOrder.dat	CODetail.dat	Company.dat	Connco.dat	Contacts.dat
Cosess.dat	Cost.dat	Customer.dat	Defprfld.dat	EarnSumm.dat
Employee.dat	EmpPayinf.dat	Empprfld.dat	Esprfld.dat	EsWage.dat
Event.dat	Eventlog.dat	Evntcls.dat	Forecast.dat	Foredetl.dat
General.dat	GLCoat.dat	Grpdata.dat	Invchain.dat	Invcomp.dat
Invcost.dat	Jobest.dat	Jrnlcls.dat	Jrnlhdr.dat	Jrnlrow.dat
Jrnlsno.dat	Lineitem.dat	NotAdMsg.dat	NotCdVal.dat	NotMsg.dat
NotRecip.dat	NotRules.dat	Notifica.dat	Olacct.dat	Oltrans.dat
Paymethd.dat	Pepusage.dat	Periodar.dat	Permiss.dat	Phase.dat
Project.dat	QtyDisc.dat	RaiseHst.dat	Recon.dat	Recpttag.dat
Recurex.dat	Report.dat	Review.dat	Roles.dat	Rptdata.dat
Rptfilts.dat	Rstydef.dat	Rstyle.dat	Statcode.dat	Stathist.dat
Statnote.dat	Storetrx.dat	Stxdhr.dat	Stxrow.dat	Syspref.dat
Taxauth.dat	Taxcode.dat	Taxtable.dat	Template.dat	Ticket.dat
Unitmeas.dat	Userpref.dat	Userrole.dat	Vendins.dat	Worktkt.dat

Causes of Sage 50 I/O Error in the File [directory][dat file]

The user must understand what could be causing this I/O error in a file to occur for them.

• The file settings that the user has configured or that are in the default configuration might be incorrect in some manner.
• The user may not have provided all the necessary permissions that are required to access a shared folder.
• The file may be damaged, which may also cause the error to occur, as nothing can be done about the file if it is broken in any way.
• The hard drive on the user’s workstation may be corrupt or damaged in some manner.
• The company data folder might not be in the correct data path that the application is accessing, which would cause the application to find nothing.

Tips to Resolve Sage 50 I/O Error in the File

Before the users can dive into learning how they can proceed to fix the I/O error in a file in Sage 50.

Solution 1 – Verifying that the company data folder is in the data path

• The first thing that the user needs to do if they wish to verify that the company data folder is in the data path is that they need to browse to the location of the folder that has the file that is listed.
• Once in that location, the user then needs to copy the data folder to its entirety.
• After that, the user needs to navigate to their data path.
• Then the user needs to paste the folder that they had copied in the step above.
• Then need to verify that they can open their company without any issues.

Solution 2 – I/O Error in a file that can be reindexed

• The first thing that the user needs to do here is that they need to click on the ‘Help’ option.
• Select the option titled ‘Customer Support and Service’.
• Next, the user needs to press the ‘Backup’ option.
• Now, the user will be required to provide a name for their backup file. The user will also be required to select the location where they would like to save their backup file.
• After making all these configurations, the user can move on to the next step.
• Thereafter, providing a name and the save location for the backup file, the next thing that the user needs to do is that they need to select ‘Reindex Files’ in the Integrity Check window.
• Now, the user will see a list of files in front of them.
• Select the file that is causing the I/O error to occur. 
• After making the selection, the user then needs to press ‘OK’.

Solution 3 – Checking the hard drive for errors

The user can check their hard drive for any potential errors that might be there that may be causing the I/O error in Sage 50. There is no direct way to do so, and the user must either consult their local computer technician, or the user can also consult the support team at Microsoft and understand how they can check their hard drive further.

Solution 4 – I/O error in the file that can be safely deleted without causing corruption to any data

• First, the user must check which files can be reindexed.
• The user must then check which files can be deleted safely without causing any corruption in the data.
• If the user is facing the I/O error due to any one of the files, the user can proceed to delete the file from the company data folder, provided the user can manage their work even without the data that the file that is being deleted contains.
• Alternatively, if the user does not wish to delete the data that the file contains, then they can refer to solution 2 which is mentioned above.

Solution 5 – I/O Error in a file that cannot be reindexed

• If the error is in a file that cannot be reindexed, then the user can run the repair company’ utility tool that is available to them. Running the ‘Repair Company’ utility tool is required to be run if the I/O error is occurring in a file that is not on the reindex files list.
• The user might get an error message saying that the file could not be reindexed. If that is the case, then the user must go to the location where that file is stored on the user’s workstation, and then they must right-click on the file. Right-clicking on the file will open a menu, from which the user is supposed to click ‘Properties’.
• There will be a checkbox with the label ‘Read-Only’ next to it. If it is checked, then the user must click on it to uncheck it, and then the user must run the ‘Repair Company’ utility tool.
• If the file was not read-only, or if it was and the second attempt fails, then the user will be required to restore a backup made before getting the error.

Solution 6 – If the file is not in the list

If the file mentioned in the error message is not in the list that was mentioned earlier, then the user needs to refer to the I/O Error in non-data files by searching for the same online.

Solution 7 – Checking the different types of file permissions

If none of the solutions above is working for the user, then the user is required to verify that they have provided all the necessary permissions that are required that, if not provided, may cause the I/O error or any other errors to potentially occur.

Sage 50 I/O Error in File UserPref.DAT

Now that the user has read and understood the different types of I/O errors that may occur and their causes, the user can simply proceed to learn how they can fix these errors easily. There are seven straightforward ways, out of which the user is only required to pick one, to fix the issue.

Why You Received an I/O Error in UserPref.DAT Sage 50

• The drive is incorrectly mapped (a common mapping is \\servername\ Peachtree).
• Userpref.dat is damaged.
• The drive is not mapped through the Peachtree folder itself but through a share that is directly above the datapath folder (usually named Company.)

Tips to Resolve Sage 50 an I/O Error in UserPref.DAT

Follow the below steps to fix the Sage 50 I/O Error in UserPref.DAT

• If the company opens, you have to select Maintain, Company Information, and take note of the Directory
• On all computers close Sage 50
• If needed, then you have to open the Computer and then you have to go to the company directory.
• Click the Delete option when you right-click UserPref.DAT or choose Rename and enter userpref.old
• Then you have to close the Computer and you have to open Sage 50 and the company
• Ensure that the error no longer exists.

I/O Error when posting to Sage 50

The inability of Sage 50 Peachtree to read or write data to its database tables is evident from a review of I/O problems from the Sage Peachtree Accounting Community as well as other web resources.

Know Why you Received this I/O Error when posting to Sage 50

• It is important to understand that any I/O errors encountered when posting from ESC are coming strictly from some problem with the Sage 50/Peachtree database.
• Even if your Sage 50 or Peachtree databases are not connected with other services like Electronic Service Control, this problem frequently occurs.

Tips to Fix the I/O Error when Posting to Sage 50

Your Peachtree/Sage 50 database may be corrupt if the file cannot be imported but don’t panic. Get you back up and running with a fresh, working database in just a few simple steps, and you won’t lose any data in the process!

There are methods to help you fix this I/O error when posting to Sage 50.

• Have Peachtree/Sage 50 users log out.
• On the computer that stores the database log into Peachtree/Sage 50.
• Then you have to make a backup of the Peachtree/Sage 50 database.
• Now you have to go to the Maintain menu and then you have to select Company Information.
• After that, you have to close Peachtree/Sage 50 and then you have to go to the directory in which your database is being stored.
• In case your directory reads” C:\Sage\Peachtree\Company\foldername, then you have to go to the C: drive, then have to the Sage folder, after that go to the Peachtree folder, and then open the Company folder.
• After that, you have to right-click on that folder and then click on Rename. To the end of the folder name, you have to add OLD and then click Enter.
• Now you will again open Peachtree/Sage 50.
• Then you have to go to the File menu and then select Restore.
• After that, you have to browse and then you have to choose the backup of your Sage database then you have to click Next.
• You have to choose to Create a new company using the restored data option.
• The options from the backup that should be restored to this new database can now be chosen. Click Next when you are finished.
• The Confirmation screen will now appear and request that you confirm the accuracy of the data. Click the Finish option to complete the restore process, and your database will then be restored.
• You will be required to log into the database when the restore process is complete. Since this is an identical copy of your original database, use the administrative username and password from that original database.
• Then you have to click Connect after opening the ESC Accounting Server. It should automatically detect this new database and connect. Note: Select the Remember this setting box and then click Yes if a dialog asks you to enable Coastal Computer Corporation to operate with your Sage 50 Software.
• Ensure that all workstations have their Sage 50 connections verified and are pointed to the new database.

Sage 50 I/O Error in Non-data Files

Here we have mentioned the I/O (Input/Output) error in the files in the list above. It is important that the user first understand the different types of I/O errors that may occur in front of them.

Advkval.dat	Advrule.dat	Bilic.dat	Envsess.dat	Envsetng.dat
Envuser.dat	Holiday.dat	Lgnsessn.dat	Obsret.dat	Olfi.dat
Options.dat	Plan.dat	Rptdatai.dat	Serial.dat	Servlink.dat
SpStatus.dat	Status.dat	Taxinfo.dat	Taxtable.dat

Causes for Sage 50 I/O Error in Non-data Files

Some of the causes of the Sage 50 I/O error in non-data files.

• There is a problem with reading the file and changing the file
• The file settings are incorrect
• A network connection has been lost
• The mapped drive is incorrectly mapped
• Corruption of data
• The file is stored in a bad sector on the hard drive
• Hardware failures on the network

Tips to Resolve Sage 50 I/O Error in Non-data Files

Follow the below-mentioned tips to fix the Sage 50 I/O error in non-data files.

• First of all, reboot your all computers with Sage 50—U.S. Edition installed including on the server or workstation.
• If the issue is not resolved go to the second tip to delete the file mentioned in the I/O error and run a Repair from the machine hosting the Sage 50 data
  • Go to the Start button then type appwiz.cpl in the search window after that press Enter key.
  • Thereafter right-click Sage 50 Accounting this option is mentioned in Programs and Features
  • Now select Change option then select Repair to repair Sage 50 accounting then click Next.
  • Finally, click Finish.
• It is also necessary to reinstall the latest Sage 50 tax service update if the file has tax in its name.

Frequently Asked Questions (FAQ’s)