QuickBooks error 6189 77 occurs while attempting to open or create a company file. This can happen when the QuickBooks data service either doesn’t have correct access permissions or they weren’t read correctly.
They are:
- Error (-6189),
- Error (-6189, -82),
- Error (-6189, -77),
- Error (-6189, -1005) and
- Error (-6189, -85).
Reasons QuickBooks Error 6189 77
If you are experiencing an error message like QuickBooks error 6189 77 there is probably a problem with your company file.
- The disparity between the transaction log file (.tlg) and the company file (.qbw).
- One more user is logged into the company file in Single User Mode.
- Data Corruption or Data damage in the QuickBooks data file.
Steps to Fix the QuickBooks Error 6189 77
Many factors could be affecting the performance of your accounting software. If you can’t access the company file or data, examine the system and your accounting software to resolve the runtime error. If you follow the steps below, you will be able to resolve the runtime error.
Resolution 1: Uninstall any programs that are causing you problems
Even if you aren’t using an application, it continues to run in the background on your computer. Active processes in the background may cause problems while using QuickBooks software. Shut down all of the offending apps to eliminate runtime errors. You can uninstall any programs that are causing you problems by following the following steps:
- First, press the Ctrl + Alt + Del key sequence on your keyboard.
- Now this will open up the Task Manager.
- After that, this will display the programs that are currently running on your computer.
- Then you need to select the Processes tab from the drop-down menu.
- Once done, one by one, stop the ongoing processes.
- Finally, you can do this by right-clicking the program and selecting End Process.
Resolution 2: Uninstall and Reinstall the programs
When the apps installed on Windows are not updated, it can cause problems. As a result, you should uninstall the troublesome programs and reinstall the most recent version. The competing programs will not cause problems as a result of this. Therefore, if you want to uninstall and reinstall the programs, you need to follow the steps that are mentioned below.
For Windows 10
Follow the steps outlined below for Windows 10 on your computer:
- First, select Windows from the search bar.
- Then, in the search box, you need to type Control Panel.
- Finally, select Uninstall software from the drop-down menu.
For Windows 8
For Windows 8, you need to follow the steps that are mentioned below:
- First, press the Start button on your computer.
- After that, scroll down and pick More Settings from the drop-down menu.
- Once done, select the control panel from the drop-down menu.
- Finally, select Uninstall software from the drop-down menu.
For Windows 7
For Windows 7, you need to follow the steps that are mentioned below:
- First, to get started, go to the Start menu.
- Then choose the Control Panel from the drop-down menu.
- Finally, select Uninstall software from the drop-down menu.
After you’ve completed these steps and entered the Uninstall a program option, you can go to the next step:
- First, go to the Program and Features section of the menu.
- Finally, click the Uninstall or Update button next to the software that is causing the error.
Resolution 3: Reinstalling the Microsoft Visual C++ Redistributable Package
When dealing with QuickBooks, out-of-date or corrupted Microsoft Visual C++ packages can cause issues. You should reinstall the runtime libraries if they are not correctly installed. To do so, first go through the following steps:
- First, from the Control Panel,
- After that, go to the Programs and Features window.
- From the list of installed programs, look for the MS Visual C++ Redistributable Package.
- After that, you need to select Uninstall from the drop-down menu.
- Finally, you can reboot the computer once you’ve completed these procedures.
Resolution 4: Reinstall the graphics driver
The presence of QuickBooks error code 6189 77 on your screen could be due to faulty graphic drivers. You can avoid this by deleting and reinstalling the driver. The steps are as follows.
- You must first open the Device Manager.
- Then look for the graphics driver you’d like to uninstall.
- After that, right-click on the video card driver now.
- Now you can restart your computer after removing the graphic driver.
- Then, download and install the latest graphics driver on your computer.
Resolution 5: Clean up your hard drive
Some software may not work properly on Windows systems with full storage. If you are having trouble with QuickBooks error number 6189 77, consider freeing up some space. You can go through the following steps that are mentioned below:
- First, before cleaning up your disc space, make a backup of your files.
- Then, on the hard drive, make space.
- After that, clear the cache as well.
- Now restart your Windows computer.
- You can launch Disk Cleanup from here,
- Then, in Explorer, right-click on the main directory and select Properties. Drive C is usually where you will find this.
- Now you need to select Properties from the drop-down menu.
- Then, from the drop-down menu, choose Disk Cleanup.
- Finally, you can restart your computer as you go through these steps.
Resolution 6: Internet Related Runtime Error
You can reset Internet Explorer if QuickBooks error number 6189 77 is caused by it. You can also turn off debugging for scripts. You need to follow the steps below to get started.
Resetting the Web Browser
To reset the web browser, you need to follow the steps that are mentioned below:
Windows 10 or 8 users
- First, click on the search bar.
- Then type in Internet Options.
- Once done, click on the Advanced tab.
- Now press the Reset button.
Windows 7 users
- First, click on the Start menu.
- After that, open the Control Panel.
- Now click on Internet Options on the left.
- Once done, select the Advanced tab.
- Finally, click on the Reset button.
For further assistance and information contact the QuickBooks error consultant phone number that is round-the-clock active. You can give a call at their toll-free number (USA/Canada) and you will be assured of full Consultant.
Do you need to reinstall QuickBooks to resolve QuickBooks Error 6189 77?
Follow the steps to Reinstall QuickBooks to resolve the issue.
● After you have filled out the download information, click Search.
● First, to download, click the Download button.
● After that, the installation will begin immediately once the download is complete.
● Finally, to proceed, select Yes to All and then Next.
Can you resolve QuickBooks Error 6189 77, by reinstalling the graphic driver or by freeing up some space on your hard drive?
If you follow the steps below, you will be able to resolve the runtime error. Shut down the program that you believe is causing you problems. You can also reinstall them to avoid any problems. They should also reinstall the graphic driver, restart Internet Explorer, disable Script Debugging, and clear some space on their hard drive. Make sure your virus protection software is up to date if you have it installed on your computer. It’s also necessary to reinstall the Microsoft Visual C++ Redistributable Package.
How can you turn off debugging for scripts, to resolve the QuickBooks Error 6189 77?
Script Debugging is disabled, the steps listed below can be followed:
● First, select Internet Options from the drop-down menu.
● After that, make your way to the Advanced menu.
● Look for the option to disable script debugging.
● Now put a checkbox next to the radio icon.
● Then remove the checkbox from the option to Display a notification for Every Script error.
● After that, select the Apply option.
● Finally, select OK from the drop-down menu.
Do you need to restart your computer to fix QuickBooks Error 6189 77?
Follow the steps that are mentioned below to restart your computer.
● First, go to the Windows Start window.
● Then go to the power button.
● Finally, click on the restart option, and it is done.
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