Gmail Not Working with QuickBooks

Troubleshoot Gmail Not Working with QuickBooks

Though QuickBooks is continuously working to fix their errors at times while working you may complain about Gmail not working with QuickBooks. Though it is not an uncommon error you need to do something to fix it. There are several email integration options on the QuickBooks desktop. The options include WebMail, Outlook, and QuickBooks E-mail. In case as a user, you work and prefer to use Gmail then select WebMail.

At times a user might see an email like ‘Sign-in attempt prevented’ from Google when one wants to sign in to Gmail in QuickBooks. The email states that the ‘app doesn’t meet modern security standards. The message in the mail can be of concern because it mentions that the security of the mail is under threat. But do not panic as the message is a mere reflection of the fact that an ‘app’ had tried to sign in to the Gmail account.

Causes Gmail Not Working with QuickBooks

  • Entered the wrong user ID and password.
  • The system does not allow you to sync with QuickBooks to Gmail.
  • Damage of MAP132.dll file.

How to Troubleshoot Gmail Not Working with QuickBooks

Follow the above steps to fix the Gmail not working with QuickBooks Desktop.

Solution I- Allow Gmail

  • Open and log into your Google Account.
  • My Account page will open and click on Connected apps & sites.
  • Look for the section with the title ‘Apps connected to your account and there you might find the Intuit QuickBooks.
  • Instead of this, you would want QuickBooks Online for connecting the software with Gmail. Hence ignore this.
  • Instead, look for Allow less secure apps and click on the button to switch it ON.
  • Go back to Gmail again and try to send an invoice using Gmail and voila you will be able to do that with success.
  • One can also make Gmail work on QuickBooks after setting it up by turning off the 2-step verification that enhances the security features of Gmail.
  • Also allowing a new device or app to access Gmail can resolve the issue.

Solution II- Reauthorize QuickBooks to Gmail Using

Google has revised its privacy statement any app that uses Google data must have a new authorization to ensure it complies with Google’s policy. Here is what to do.

Steps to authorize QuickBooks Desktop to use Gmail

If you have set up Gmail to employ enhanced security, you will be asked for authorization when you submit a transaction or report from QuickBooks Desktop.

  • Choose Email from any open transaction or report in QuickBooks.
  • You might be asked to enter your Intuit login information if you choose to Send.
  • In the Webmail Authorization window that appears, you have to click Continue and then select Allow.

None of the Google default permissions need to be unchecked.

Troubleshoot Gmail Couldn’t Sign you in from QuickBooks Desktop

In case, you are already using 2-step verification for your Google accounts and also other solutions won’t work. Follow the steps below to fix the Gmail not working issue with QuickBooks.

Method 1: Turn on the Less Secure Application Access in the Google

  • First of all, turn off the 2-step verification for your Google account
    • Open Google Account
    • Go to the Security section 
    • Click on the 2-step verification
    • You have to sign in for this
    • Click on the Turn Off to turn the verification off
    • After that, you get a pop-up appears on your screen for the confirmation
    • In the pop-up click on Turn off.
  • After that, turn on the less secure app access in Google
    • You must read the Google security standards to understand how this may affect your account
  • In QuickBooks, go to the Edit menu
  • Then click on the option Preferences
  • Click on Send Forms
  • Select the Web Main and then click on the Add option
  • You have to fill in the Add Email Info section
  • Press the OK button
  • Again, click on the OK button that saves all the changes that you have done.

Method 2: Change the Enhanced Security Settings in QuickBooks

In case you have already configured Gmail to use the enhanced security then you are prompted to authorize QuickBooks desktop to use Gmail when you send the transaction or report.

To Authorize QuickBooks Desktop to Use the Gmail

  • In QuickBooks Desktop
  • From any open report or transaction
  • You have to select Email
  • Then click on the Send button
  • You get a pop-up that asks you to log in to your account using credentials
  • Provide credentials and click on Continue in the window of Webmail Authorization
  • After that, click on the Allow button and you are done.

If you are not able to authorize QuickBooks then you have to reconnect your Gmail account to the QuickBooks account. Also, clear the option Use Enhanced Security.

  • In QuickBooks, set up the Webmail to connect with the Gmail account
  • Click on the Edit menu option
  • Further, select Preferences
  • Now choose to Send Forms
  • Click on the WebMail
  • Then press the Add button to add the webmail
  • You have to select the provider from a drop-down list that is Gmail as you want to connect your Gmail account
  • Tick mark the option Use Enhanced Security
  • Then click on the OK button
  • When asked, do sign in to your Intuit account by providing the credentials.

Troubleshooting Guide to Fixes Not Receiving QuickBooks Online Emails

Are your consumers not receiving your estimates, statements, reports, or bills by email? Here are three possible reasons for this as well as solutions.

Solution 1: Reset your email address

You might need to change your email address if you recently imported QuickBooks Desktop data into a QuickBooks Online company:

  • Log in to your account on QuickBooks Online.
  • Then you have to go to Settings, then you have to choose Account and Settings.
  • By going to the Company section, you have to select Edit in Contact info.
  • You have to review each email address and make changes that are required.
  • Then you have to select Save, then you have to click Done.

Solution 2: Clear and re-enter your email address

Clear the field and then enter your email address again if the email is still not found.

  • Begin by going to Settings, then you have to select Account and settings.
  • Then you have to go to the Company section, then you have to select Edit in the Contact info.
  • Even if the desired address appears to be correct, then clear the Company email entry and enter it exactly as is.
  • Pick Save, and then you have to click Done.
  • You have to send yourself a test transaction.

Solution 3: Configure the server to accept QuickBooks Online mail server hostnames and IP addresses

Ask an IT professional for help with the next solution if the first two options don’t work. The outgoing mail servers allow list must be updated to include the host names and IP addresses of the QuickBooks Online mail servers. This prevents your QuickBooks emails from being mistakenly marked as spam.

Your email setup will depend on the steps to add the host names and IP addresses. The hostnames and IP addresses that your IT professional needs to add to your allowed list are listed below.

Server Hostname

  • o1.sg.n.intuit.com
  • o2.sg.n.intuit.com
  • o3.sg.n.intuit.com
  • o4.sg.n.intuit.com
  • o5.sg.n.intuit.com
  • mailout1b.intuit.com
  • mailout2b.intuit.com
  • mailout3b.intuit.com
  • mailout4b.intuit.com
  • mailout1a.intuit.com
  • mailout2a.intuit.com
  • mailout3a.intuit.com
  • mailout4a.intuit.com
  • mailout5a.intuit.com
  • mailout11.intuit.com
  • mailout12.intuit.com
  • mailout13.intuit.com
  • mailout14.intuit.com
  • mailout21.intuit.com
  • mailout22.intuit.com
  • mailout23.intuit.com
  • mailout24.intuit.com
  • mailout101.intuit.com
  • mailout102.intuit.com
  • mailout103.intuit.com
  • mailout104.intuit.com
  • mailout201.intuit.com
  • mailout202.intuit.com
  • mailout203.intuit.com
  • mailout204.intuit.com
  • lvmailout01.intuit.com
  • lvmailout02.intuit.com
  • lvmailout03.intuit.com
  • lvmailappout10.intuit.com
  • lvmailappout11.intuit.com
  • lvmailappout12.intuit.com
  • lvmailappout13.intuit.com
  • lvmailappout20.intuit.com
  • lvmailappout21.intuit.com
  • lvmailappout22.intuit.com
  • lvmailappout23.intuit.com

IP Address

  • 69.169.238.234
  • 69.169.238.235
  • 168.245.76.26
  • 168.245.70.213
  • 168.245.123.49
  • 168.245.118.60
  • 198.37.158.59
  • 199.16.139.16
  • 199.16.139.17
  • 199.16.139.18
  • 199.16.139.20
  • 199.16.139.21
  • 199.16.139.22
  • 199.16.139.23
  • 199.16.139.24
  • 199.16.139.25
  • 199.16.139.26
  • 199.16.139.27
  • 206.108.40.7
  • 206.108.40.8
  • 206.108.40.9
  • 206.108.40.10
  • 206.108.40.11
  • 206.108.40.12
  • 206.108.40.13
  • 206.108.40.14
  • 206.108.40.15
  • 206.108.40.16
  • 206.108.40.17
  • 206.108.40.18
  • 206.108.40.28
  • 206.108.40.89
  • 206.108.40.90
  • 206.108.40.92
  • 206.108.40.92
  • 206.154.105.172
  • 206.154.105.173
  • 206.154.105.174
  • 206.154.105.175
  • 206.154.105.176
  • 206.154.105.177
  • 206.154.105.178
  • 206.154.105.179

Use 255.255.255.255 if you need to specify a subnet mask.

Now that QuickBooks is available, your customers can receive your emails.

How to Setup Gmail in QuickBooks

But one can avoid this problem of QuickBooks Gmail not working by setting up email right with QuickBooks in the first place. Just follow these steps to set up Gmail.

  • From the main menu select ‘Edit’ and then choose ‘Preferences
  • From the menu on the left side select ‘Send Forms’ and then ‘My Preferences’ from above.
  • Select and click on Webmail and then go to the Add button and click on it.
  • A dialogue box will pop up, enter the Gmail id and select Gmail besides the box ‘Email Provider’.
  • QuickBooks will fill up the SMTP Server details automatically.
  • Next, click on OK and your Gmail address will be added to the E-mail IDs list.
  • Next on the Preferences window click on OK and you are all set to work with Gmail from QuickBooks.
  • One needs to enter the Gmail password on using the mail from QuickBooks for the first time either to send an invoice, report, or mail.

Getting in touch with our technical experts helps in getting your error Gmail not working solved fast. You may face problems with your QuickBooks any time of the day. In case none of the above methods work and you are still figuring out why your Gmail not working with QuickBooks and how to send email from QuickBooks through Gmail then, do contact our QuickBooks error Consultant to resolve the issue.

Frequently Asked Questions

  • How can I Gmail sign in to QuickBooks using Google’s 2 – verification method?

    ● First, you have to turn on Google’s 2 – verification
    ● Sign in to Google, and click on 2-step verification from the Security section.
    ● Then select Turn on.
    ● From the QuickBooks Edit menu, select Preferences.
    ● Now click on Send Forms.
    ● Click on Webmail and then Add.
    ● Provide details in Add Email Info section and click OK
    ● Press OK to save your changes.

  • How can I send an Invoice through a Gmail account in QuickBooks?

    ● Click on the Menu icon and press the Email icon.
    ● From the Send Invoice dialogue box ensure that your invoice does not have any errors.
    ● Verify if the email address provided by you and the receiver are correct from the From and To sections respectively.
    ● In the provide email information, provide your Gmail password and click the OK button.

  • Gmail Not Working due to MAPI32.DLL File show error?

    ● Mapi32.dll is one of the types of Dynamic Link Library files. It consists of information and instructions that are needed by executable files.
    ● A single mapi32.dll file could be shared by multiple programs like Mailwasher etc and can save vital memory storage of your computer.
    ● The errors related to a mapi32.dll file can occur when you have accidentally removed the file; uninstalled one of the programs that were using It or it may have got deleted by malware infecting your computer.
    ● In addition, cutting off the power supply while an application that uses it was loading, or a corrupted hard drive are also possible reasons for the display of errors.

  • How can I set up secure webmail in QuickBooks?

    ● Click on the Edit menu on the QuickBooks screen.
    ● Then click on Preferences and choose to send forms.
    ● From the My Preference tab, click on Select WebMail.
    ● Click on Add and choose your email service provider from the drop-down menu.
    ● Click the checkbox next to Use Enhanced Security and Press the Ok button.
    ● Now Sign in to your Intuit account.
    ● From the Login page, click on Sign In and provide access to Intuit.

  • How can I Set up a regular Webmail in QuickBooks?

    ● Click on the QuickBooks Edit menu.
    ● Now select preferences and select Send forms.
    ● Then, click on the Add button.
    ● Click on Add Email and provide your information
    ● Press the OK button.

  • Can I trouble Gmail Not Working with QuickBooks by removing app passwords?

    ● Yes, you can remove the error of Gmail not working by following the steps below-
    ● Open your Google Account and click on the Security section.
    ● Then click on Sign in to Google.
    ● Now, click the option App Passwords. Provide your credentials for authentication.
    ● Click the Remove button next to the applications for which a password has been set up.

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