QuickBooks Restore Backup Failed Errors

Unable to Restore a Backup of QuickBooks File

In this article, you learn to fix QuickBooks restore backup failed errors such as being unable to restore a backup of data. For any software that Consultants multiple users, and handles large data, it is only natural that such a program takes a hit in the form of errors.

Therefore it comes with a provision of storing, organizing, and robustly managing all the data. The system is designed to rebuild and restore all-important company data in case of an emergency. One such security measure is a prompt that guides users to properly back up all their company files (QBW) but at times the restoration fails and you may see a QuickBooks restore failed error.


  • Restoring QuickBooks backup, you may see the Error: Failed
  • “Restore Failed. This is an Invalid Format of a Post QuickBooks 2007 Backup file”.
  • “Error: Restore failed can’t remove log file”.

Reasons for the Unable to Restore a Backup of QuickBooks

You may face a QuickBooks restore backup failed errors because of the below-given reasons

  • Over an existing company file the backup was restored.
  • The backup is being restored from a USB flash drive or a network drive.
  • Restored over an existing company file.
  • The backup has been made in a newer version (2019) but is being restored to an older version (2018).
  • The company file is damaged or corrupted.
  • The company file name includes special characters.
  • The file that you are trying to restore isn’t an actual backup file.

The solution to this error is following a trail of exact solutions that may require some hit and trial and can prove to be a challenge.

How to Fix QuickBooks Restore Backup Failed Errors

Before proceeding to the steps below to fix the QuickBooks restore backup failed errors make sure the file you are trying to back up is not less than 6MB.

Step 1: Do not overwrite an Existing Company File when Performing the Restore

  • Follow the basic hygiene of file saving.
  • When saving the restored file, select the destination folder where the file is to be saved.
  • If you find that the name clashes with an already existing company file, rename the file and pick a different name.
  • If so, then the program will overwrite your existing file.
  • Thus if QuickBooks gives you a message like the one below then hit “No”:

Step 2: Remove Special Characters from the File Name

  • Look for the file that you would like to rename.
  • Now right-click on the company file and from the options provided, choose to rename the file.
  • Give a new name to the file and hit enter and your file will be saved with a new name, avoid special characters like /\<>!$.

Step 3: Restoring a Backup From an External Drive or a Network Drive

  • To avoid any permanent data corruption in the QBB file always take a backup from the external media.
  • Use in the backup like a USB or a network drive and make a local copy.
  • So that even if the backup fails, it doesn’t terminate the process abruptly.

Step 4: Ensure that the File you are Trying to Restore is a Valid QBB file

  • If you try to perform a restore task on a file that’s not a valid QBB format then in all likelihood it will throw a QuickBooks restore failed error.

Step 5: Restore the QBB to the Same Version or Newer Version of QuickBooks when Restoring the Backup

  • QuickBooks when restoring the backup.
  • However, in the process, you may need to review the QBWin.log or the QuickBooks.log files.
  • It while maybe a complicated task and at times too technical for regular users.

If you’ve run into deeper trouble or need help with executing the steps above, then do contact us for a complete solution to restoring the QuickBooks backup file. Contact AskForAccounting on our number 24*7 for a solution to a wide range of QuickBooks issues. Our QuickBooks support team is also open 24*7 You for help or drop an email regarding the details of the issue.

Frequently Asked Questions

What is the QuickBooks Restore Failed Can’t Remove Log File error?

This error was encountered while restoring a backup copy of the company file in QuickBooks Desktop. The major reason behind the occurrence of the error: is when you try to log into your QuickBooks account from a device that isn’t the host computer. To resolve this problem, you must first log off from your host computer; after that, you will only be able to log in.

Can restoring the backup in a different QuickBooks Version or any older QB version evoke the “QuickBooks Restore Failed Can’t Remove Log File” issue?

Yes, it can also be one of the reasons behind this error so try to restore a backup to a newer version of QuickBooks Desktop but not to an older version. The issue can arise due to file structure changes between the versions. For example,

● You may use QuickBooks Desktop 2019 to restore a backup from QuickBooks Desktop 2018.
● Don’t use QuickBooks Desktop 2018 to restore a backup from QuickBooks Desktop 2019.
If you’re facing an issue in finding the backup file version then QuickBooks File Manager assists you in determining the correct version of the backup that you are attempting to restore.

What and all things need to be checked when copying a backup file to a new folder before restoring it?

First, it is important to note that the file you are attempting should be a real backup file before you start restoring it. Moreover, there are a few more things that need to be considered.
● Check the file size after creating a backup and that should not be less than 6MB.
● Know the file size by right-clicking on the file and selecting Properties.
● If the file size is less than 6MB then this file is not a true backup so create a new backup file from the working file.

How can I Prevent QuickBooks Restore Failures in the Future?

To prevent QuickBooks restore failures in the future, it is important to regularly back up your company file and verify that the backup is complete and error-free. You should also keep your QuickBooks software up-to-date and ensure that it is compatible with any backup files you have created.