QuickBooks server not responding. Fix your server issues with ease?

QuickBooks server not responding

QuickBooks is one of the top preferred accounting software that is stuffed with numerous features that makes business management smooth and easy.  With the employment of the software, the regular financial operations are automated.

Are you a Quickbooks user?

Intuit releases product updates to enhance the performance capacity and speed of the software. The user needs to download these updates to upgrade the functionality of the software. Software and errors go hand in hand. QuickBooks Server not responding is one of the common errors that QuickBooks encounter. This error occurs while trying to fetch the payroll updates for the payroll subscription.

Reasons for the Occurrence of the Error

  • Poor connectivity issues with the Internet – If this is the cause of an error then you may be unable to do any activity on your program.
  • System Resources – Simultaneously multiple programs running on your computer system may cause an issue. It may overload your system causing speed issues.

As this QuickBooks maintenance error is caused due to multiple reasons, thus you may have to try solutions one after the other. Here we have listed all of them.

Possible Solutions to Fix the Error

Here is the quick fix you can try. If this won’t fix your issue then you will have to follow the detailed steps below:

  • Stop the updates and retry downloading and install the maintenance updates again.
  • Close any other program if running. This will release much of the space within the software.
  • Check net connection.
  • Restart the computer and install the updates again.

Follow the Solutions Recommended Below:

Prior to following the solutions ensure QuickBooks Desktop is up to date.

Solution 1: Implement QuickBooks Install Diagnostic Tool

Install and run the QuickBooks Install Diagnostic tool. This will help you figure out the damaged files and will also allow you to repair the same.


Before downloading the program get advice from your prodvisor or call ? +1800-865-4183 to get support. This is because the program is sometimes found to be infected. People have often complained that after downloading the software it has damaged their company data file. Thus tread with caution.

Solution 2: Disable your Antivirus Program.

Solution 3: Rename the QBWUSER.ini file

Here we will try to rename the file with .ini extension, for this just follow below:

  • Click open the QBWUSER.ini folder.
  • Click the QBWUSER.ini file and choose to rename it.
  • Add .old at the end of the file name.
  • Rename the EntitlementDataStore.ecml file.
  • In case the program opens up after changing the name then it would be suggested that you open up a sample company file.
  • In case the sample file opens but you are restricted to open your company file, copy the file to a separate folder. If you are in a different location and you are able to open up your company file then most likely the problem can be with your damaged folder or folder permissions.
  • In case you fail to approach your file, then most probably you may have a damaged file. Thus at this point the only thing you can do is restore your backup.
  • In case you are unable to open the sample company file or QuickBooks it indicates that QuickBooks installation is damaged.

Solution 4: Reinstall using clean install

Click on the link to download the Clean install .exe file.


It is not recommended to download the files as it is. Make sure to double check with your proadvisor or call +1800-865-4183 for support.

When the file gets downloaded then double click on it and install the software on your system. Run the program and it will start the diagnosis, helping you fix the issue.

Solution 5: Prepare a new Windows Admin User

The link above will guide you through the step by step process on how to create a new admin window. But believe us this is no permanent fix.

Let us help:

QuickBooks support in Canada for 30 Minutes

In case you still face the same issue where you get the same message “QuickBooks server not responding” then it’s time that you get support. Our QuickBooks Canada proadvisors The customer support team is prompt and responsive in according support services to QuickBooks issues. They are approachable through QuickBooks toll-free phone number, email, and online support.

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