QuickBooks Desktop Has Stopped Working or Not Responding

Here we discussed, how you can resolve the QuickBooks won’t respond or stopped working. This error QuickBooks has stopped working is not new in the QuickBooks community as there are a lot of reasons that may want you to experience such an error. When you open QuickBooks Desktop sees the following error message on your desktop screen.

Causes of QuickBooks has Stopped Working Error

• The company name provided exceeds the maximum limit set.
• The file called QBWUSER.INI has either gone corrupt or is missing.
• The hard drive is damaged and cannot be accessed properly.
• Installation of QuickBooks application and file was not completed properly.
• Windows Operating System might not be functioning properly.

Know the Symptoms of QuickBooks has Stopped Working

If you have seen mentioned symptoms on your software after the crash that is sure to resolve it immediately.

• System shut down.
• QuickBooks server not responding.
• Your device freezes and doesn’t respond to given commands.

What to do When your QuickBooks Won’t Respond or Stopped Working

In order to resolve the error of QuickBooks won’t answer/respond or you receive a message stating that it has stopped working you will need to go through the following steps.

Solution 1: Run Quick Fix my Program from the QuickBooks Tools Hub

Your QuickBooks any of version such as 2010, 2011, … to 2022, 2023 not responding or stopped working, fix this issue by running a Tool hub.

Step 1: Download and install the QuickBooks Tools Hub

The QuickBooks Tool Hub helps in fixing common errors. To use the tool hub, you must close QuickBooks. We advise using Tool Hub on Windows 10, 64-bit, for the best experience.

• First, you have to close QuickBooks.
• Then you have to download the QuickBooks Tool Hub latest version (1.6.0.3).
• Save the file in a location where you can find it quickly, such as your Windows desktop or Downloads folder.
• Open the QuickBooksToolHub.exe file you downloaded.

• To install and accept the terms and conditions, you have to follow the on-screen instructions.
• Double-click the icon on your Windows desktop to launch the tool hub after the installation is complete.

Step 2: Launch Quick Fix my Program from the Tools Hub

Any open background processes that QuickBooks is using will be closed by Quick Fix. Your program will receive a quick repair

• You have to select Program Problems from the QuickBooks Tools Hub.
• Then you have to select Quick Fix my Program.
• Open your data file in QuickBooks Desktop after starting it.

Solution 2: Disable the Desktop version of QuickBooks

It’s possible that your company file will be harmed. Figure out whether the problem is with your data file or QuickBooks. Your previous company might attempt to open in QuickBooks.

• In order to double-click the QuickBooks Desktop icon, you have to hold down the Ctrl key while doing so.
• Keep holding down the Ctrl key until the No Company Open window appears, QuickBooks freezes, or an error message appears.
• Select Open after choosing a company file.

Solution 3: Run the QuickBooks Install Diagnostic tool from the Tools Hub

• You have to open QuickBooks Tool Hub.
• Installation Issues can be found in the tools hub.
• The QuickBooks Install Diagnostic Tool should be chosen.
• Run the program, it can take as long as 20 minutes.
• Restart your computer after the tool has been completed.
• Open your data file in QuickBooks Desktop after starting it.

Solution 4: Repair your QuickBooks Desktop Installation

• Go to the QuickBooks Tools hub and select Program Issues.
• Select Quickly fix my programs.
• To replace any damaged installation files, you have to run a repair.
• Open your data file in QuickBooks Desktop after starting it.

Solution 5: Create a New Windows Admin User to Fix the Bug

• Press the ‘Start‘ Button and then open ‘Control Panel‘.
• After that click on Add or Remove User Accounts.
• Once the ‘Manage Accounts‘ Box is open, click on ‘Create a New Account.
• And then, type the ‘Account Name‘ and select ‘Create Admin account‘.
• Go to the down and click on the ‘Create Account button.
• Done! You have created a new user account.

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