QuickBooks Has Stopped Working or Not Responding Error

QuickBooks Has Stopped Working

Here we discussed how you can resolve the QuickBooks has stopped working“, “QuickBooks not responding“, or “QuickBooks won’t open” issue. This error QuickBooks has stopped working is not new in the QuickBooks community as there are a lot of reasons that may want you to experience such an error.

Though as already hinted that there are “n” number of reasons which can cause you QuickBooks issues but the most common among them is “QuickBooks integration” with other software.

When you are open QuickBooks Desktop see the following error message on your desktop screen.

QuickBooks has stopped working error1
QuickBooks has Stopped Working or not Responding Error

When the point of sale QuickBooks integration is done and the setup is not proper then you are sure to face an error message “your QuickBooks not responding” or when you are using QuickBooks older version 2010, 2011, 2012, 2013, 2014, and 2015. No matter what the actual cause of the issue is, if you are facing any error then that needs to be resolved, and here we will figure out how that can be done all with ease.

Causes of QuickBooks has Stopped Working Error

Know the Symptoms of QuickBooks has Stopped Working

If you have seen mentioned symptoms on your software after the crash that is sure to resolve it immediately.

  • System shut down
  • QuickBooks not responding
  • Your device freezes and doesn’t respond to given commands

How to Fix QuickBooks has Stopped Working / Not Responding Issue

QuickBooks has stopped working error1

In order to resolve the error of QuickBooks has stopped working you will need to go through the following steps:

Total Time: 35 minutes

Method 1: Use QuickBooks System Repair Tool

QuickBooks file doctor tool

🔹 First of all Download the QuickBooks repair tool
🔹 Save all files in a local folder on your desktop
🔹 Shut down all the running programs before installing the tool
🔹 It will take to 20 minutes to scan the whole device
🔹 After the scanning tool has repaired the program, restart the
QuickBooks console.

Method 2: Download and Use QuickBooks Refresher Tool (QBRefresher)

QuickBooks Refresher Tool

QuickBooks stopped working error was solved with the help of the QuickBooks refresher tool. This is one of the most advanced tools that is specially designed to troubleshoot QuickBook’s common errors. Check out the quick steps to use the tool:

🔹 First of all, close the QuickBooks software and all running files. After that ‘Download the QuickBooks refresher tool.
🔹 User required to ‘Save’ this file on your PC.
🔹 When the download process is complete, click on ‘RUN’ to install the QBRefresher tool.
🔹 The QBRefresher Tool will analyze the running problem with your QuickBooks software and provide the resolving methods.
🔹 End of the process, Open your QuickBooks and verify that the problem is resolved or not.

Method 3: Run Quick Fix my Program from the QuickBooks Tool Hub

Run PDF Print repair tool from the QuickBooks tool hub

🔹 Download and install the QuickBooks Tool Hub to easily fixed issue
🔹 The next step is to run QuickBooks to fix my program from the tool hub.
🔹 QuickBooks fix will shut down any open background process the software uses.
● Select program problems in the QuickBooks tool hub
● And then select the quick fix my program
● After that, Open QuickBooks Desktop and open the Data file
🔹 Run QuickBooks and install the diagnostic tool from the tool hub.
🔹 QuickBooks install a diagnostic tool to diagnose and fixes the issue on its own and fix damaged QuickBooks program uses.
🔹 The clean install tool helps to rename the old install file folder for the user.

Method 4: Restart the Device and Turn off the Anti-virus Program

anti virus turn off

🔹 Completely shut down all the programs running in the system and restart the computer.
🔹 Once all the functions and processes of a Computer system are up and running start the QuickBooks Desktop again.
🔹 In case the issue is still not resolved, then try to disable any of the security software like Antivirus or Malware software.
🔹 This is a technical process and the discretion of technical experts is required.

Method 5: Create a New Windows Admin User to Fix the Bug

Create a new Windows Admin User

🔹 Press the ‘Start’ Button and then open ‘Control Panel’.
🔹 After that click on ‘Add or Remove User Accounts.
🔹 Once the ‘Manage Accounts’ Box is open, click on ‘Create a New Account.
🔹 And then, type the ‘Account Name’ and select ‘Create Admin account’.
🔹 Go to the down and click on the ‘Create Account button.
🔹 Done! You have created a new user account.

Method 6: Assign a Different Name to QB.INI file

Rename the INI file in QuickBooks

🔹 When the user tries to open the QuickBooks Desktop renaming the QBWUSER.INI files can fix the internal problems.
🔹 You also need to rename the EntitlementDatastore.ecml file.

At least one of the above four resolutions should be able to resolve the issue relating to QuickBooks that has stopped working or QBDT not responding. However, if the user still faces the issue of opening the QuickBooks software, they should connect with the customer support team set up by Intuit.

The team of professionals housed by the company is experienced and knowledgeable with accounting functions like:
Point of Sale management,
Tax planning,
Recording of financial data and a lot more.

The services revolving around finances and inventory tracking will be accorded by expert accountants who have hands down experience in dealing with related tasks.

If the user is unable to connect with QuickBooks error support professionals then they can call directly at our toll-free Number and for online chat support, the user can browse the website.

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