QuickBooks Point of Sale is a smartly designed application that is highly beneficial for the retail business sector. The software is loaded with potential features that help the business owner track business sales and profit, track inventory for multiple locations, ring up sales, etc. Error initializing QBPOS application log is one of the common issues reported by users. There are times when the POS application is unable to function properly and an error occurs.
Error initializing the QuickBooks Desktop Point of Sale application log indicates the error that occurs when the user attempts to open QuickBooks Desktop Point of Sale. This error occurs while launching the program. This is a QuickBooks unexpected error that occurs and you can restart the point of sale application. When this error occurs there is an error message displayed. The error message is
Error initializing QBPOS application log
Causes for Error Initializing QBPOS Application Log
- When you start QuickBooks Desktop Point of Sale
- Damage system files
- Windows framework documents damaged/lost
How to Troubleshoot the Error Initializing QBPOS Application Log
Ideally, Intuit has suggested two feasible solutions to fix the error initializing QBPOS application log. Before following those fixes attempt the DIY listed below.
Solution 1: Change the Component of the QBPOSShell Folder
- Select Task Manager by pressing CTRL + ALT + DEL keys.
- Go to Processes -> select QBPOSShell -> and then click End Task.
- Click the Start button -> Choose File Explorer.
- Select the View -> Check the Hidden items checkbox.
- Click Computer -> Go to: C:Users{User loggedon}AppDataLocalIntuitQBPOSShell.exe…{last modified folder}
- Copy this folder to your Desktop.
- Within the folder, there will be a user .config file. Rename the file to the user .configold
- Restart the QB POS application. It will fetch the old initial screen and if it fails close the screen and the program will permit it to start the application.
- In case it starts create a backup of QuickBooks POS data. Verify your sales history to ensure the last sales are successful.
- Close the window and open QuickBooks Point of Sale for Desktop.
Solution 2: Create a new admin for Windows 10, 8.1, 8, 7, and Vista following the recommended steps
Windows 10, 8.1 and 8
- Click Windows Start -> Select Control Panel.
- Choose User Accounts -> Family Safety -> Click User Accounts.
- Select Manage another account.
- Choose to add a new user in PC Settings -> Click Add a user.
- Click Sign in without a Microsoft account.
- Click Local Account.
- Enter a user name; leave the password blank -> Click Next -> click Finish.
- Restart the computer -> Sign in with the new administrator account.
- Start QuickBooks Point of Sale for Desktop.
Windows 7 and Vista
- Click Windows Start -> Select Control Panel.
- Choose User Accounts.
- Click Manage another account.
- Click Create a new account.
- Add a name for the account -> Choose Administrator.
- Click Create an account.
- Restart the computer and sign in with the new administrator account.
- QuickBooks Point of Sale for Desktop.
In case you want instant resolution of the error initializing QBPOS application log you can contact the QuickBooks POS support team.
