There are instances when you are working on your QuickBooks software and it crashes. It is due to some technical issues like QuickBooks error 12157. You may come across error codes 12002, 12007, 12009, and 12031 when you are trying to download payroll or QuickBooks Desktop updates.
QuickBooks is a comprehensive solution that is used by small and mid-size industries to fulfill their accounting and financial needs. It is easy-to-use software and does not require an accounting degree or certification.
Common Reasons for QuickBooks Error 12157
This QB error is often followed by the 3 or 4 more digits. This QuickBooks error 12157 series can occur in both local as well as network setups.
- The system date or time is incorrect.
- While updating QuickBooks accounting.
- Incorrect settings of firewall and internet security applications.
- It may be due to multiple QuickBooks versions being installed on the computer.
Troubleshoot QuickBooks Error 12157
Here are solutions that are suggested by Intuit experts to resolve your QuickBooks error 12157. You can also try to update the QuickBooks accounting solution as updating the software fixes most of the issues and bugs of the previous versions.
Step 1: When the File is Opened Locally
Restore the backup
- Your computer should not host.
- Open the QuickBooks Company file on your system.
- Click on the File option from the menu bar, click on Utilities
- If Stop Hosting Multi-User Access is listed.
- Click on the same.
- The Stop Hosting multi-user access window will be opened on your screen.
- Click Yes, if the Company file must be closed Window opens up on your computer screen.
- Ensure that the path for your company file is not more than 210 characters long.
- Browse for the location in your system for the QuickBooks company file.
- Copy the path of the company file.
- Paste the path on the notepad and count the characters to include the spaces.
- Now, try to restore the company file.
Step 2: When the File is Opened Over the Network
It means that you will be opening the QuickBooks company file that is saved on a server or a different computer on the same server.
Ensure that Hosting is on for all the workstations
It is recommended by the Intuit experts that you should always host the QuickBooks company files on one PC/Server.
- Press F2 from your keyboard. This way you are opening the Product Information window.
- Browse for the Local Server Information. While doing so, your hosting should be turned off.
Step 3: End all processes for QuickBooks
- You will have to log in to the system as an Administrator on the server system.
- Open Task Manager by pressing Ctrl along with Shift +Esc.
- Click on the User tab to see all the users’ processes.
- Highlight all the files with .exe extension EXE, QBDBMgr.exe, and qbupdate.exe then click on the End Task tab.
- You can now open your QuickBooks company file in multi-user mode.
With the solutions mentioned in this article, you can easily resolve your QuickBooks 12xxx series error and the latest QuickBooks error 12157. In case, the error persists after trying the solutions mentioned above, then you should reach out to a QuickBooks error support team.
